Tesla is doing a good job of creating a supercharger network so that long range travel is possible. Now that the base network is out there, it's time for them to refine the process. Tesla owners depend on their cars for long distance travel and need to have a consistent charging experience.
Tesla is a technology company so they should be able to do the following;
1) Provide consistent charging standards at every supercharger (standard charge rates every time at every supercharger)
2) Detect defective superchargers through the Tesla network and repair them in a timely manner (make this a priority and perform regular maintenance)
3) Provide a clearly defined method within the car to report supercharger issues (put an icon in the Tesla screen to report supercharger problem)
4) Provide a method in cars and at the supercharger site to indicate charge stations that are down (this prevents users from tying to charge at defective superchargers)
5) Provide indications within the in car navigation directions of the number of chargers available (right now you have to bring up superchargers on the map and touch the specific icon to show how many slots are available, if you are navigating to a supercharger why doesn't this just show right next to the supercharger destination in navigation?)
What are your suggestions to Tesla?
Tesla is a technology company so they should be able to do the following;
1) Provide consistent charging standards at every supercharger (standard charge rates every time at every supercharger)
2) Detect defective superchargers through the Tesla network and repair them in a timely manner (make this a priority and perform regular maintenance)
3) Provide a clearly defined method within the car to report supercharger issues (put an icon in the Tesla screen to report supercharger problem)
4) Provide a method in cars and at the supercharger site to indicate charge stations that are down (this prevents users from tying to charge at defective superchargers)
5) Provide indications within the in car navigation directions of the number of chargers available (right now you have to bring up superchargers on the map and touch the specific icon to show how many slots are available, if you are navigating to a supercharger why doesn't this just show right next to the supercharger destination in navigation?)
What are your suggestions to Tesla?