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Is your iPhone paired to your Model 3? If it is and a call comes in, it should appear in the lower left of your display with a pickup and a disconnect button. Hit the pickup button and you'll be able to handle the call hands-free with the audio coming in over your Model 3 sound system.
I wish it was a simple as a push on one of the scroll wheels to answer the phone. The controls are there. Why doesn't Tesla use them?
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