I bought an inventory (demo) Plaid MS about a month ago.
Last week, right hand side camera fell of, it was hanging by the wires. One of the clips appears to be broken so it doesn't lock properly.
I managed to re-install it myself but it doesn't feel right, it's too loose. So I made a service appointment just to see if it would be covered by warranty. Car is ex demo car so it's frankly quite likely it has been hit somehow during some test drive, so I wasn't sure if it would be covered.
Anyway now I received the estimate. Yes they will replace the camera for free. Also there's some additions:
(sorry for Finnish language). First line is the the AP camera, second line is some weird "Charging handle cannot be inserted in cold conditions" which seems to include some replacement rubber seal in the charging connector.
But then yeah then there's Yoke to Round steering wheel swap, for free. I didn't ask for this. Now I'm not sure if I should take it or not, but I feel like the stupidest person on earth if I say no to a free upgrade?
I like the yoke. I really like the driving position when I can pull the yoke really close and low and can rest my hand(s) on the lower square portion. Not to mention the more spacious view to the dash. Oh and I think the blinker buttons work better with yoke as you have better understanding where the buttons are located. On a round wheel you can't feel which way the steering wheel is?
I'm not sure why I wrote this, maybe I need some pushing to make either decision.
Also I'm really happy with the service response here, free services offered without asking. And this would be a ranger visit, no need to go anywhere with the car.
Last week, right hand side camera fell of, it was hanging by the wires. One of the clips appears to be broken so it doesn't lock properly.
I managed to re-install it myself but it doesn't feel right, it's too loose. So I made a service appointment just to see if it would be covered by warranty. Car is ex demo car so it's frankly quite likely it has been hit somehow during some test drive, so I wasn't sure if it would be covered.
Anyway now I received the estimate. Yes they will replace the camera for free. Also there's some additions:
(sorry for Finnish language). First line is the the AP camera, second line is some weird "Charging handle cannot be inserted in cold conditions" which seems to include some replacement rubber seal in the charging connector.
But then yeah then there's Yoke to Round steering wheel swap, for free. I didn't ask for this. Now I'm not sure if I should take it or not, but I feel like the stupidest person on earth if I say no to a free upgrade?
I like the yoke. I really like the driving position when I can pull the yoke really close and low and can rest my hand(s) on the lower square portion. Not to mention the more spacious view to the dash. Oh and I think the blinker buttons work better with yoke as you have better understanding where the buttons are located. On a round wheel you can't feel which way the steering wheel is?
I'm not sure why I wrote this, maybe I need some pushing to make either decision.
Also I'm really happy with the service response here, free services offered without asking. And this would be a ranger visit, no need to go anywhere with the car.
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