Tesla "Service Hell"

[Brentt]

As a business owner, I would either refund your money, or allow you to take your refund and upgrade to a model S or X.
It’s unlikely you will every be happy with the car you were delivered. Just my .02

 

[Electroman]

People who constantly nitpick in life are going to be miserable.

What do you practice?

 

[snakeopus121]

People who constantly nitpick in life are going to be miserable.

What do you practice?

I'll remember this next time I get food poisoning

 

[vinnie97]

Got mine back yesterday, and it has 2 paint blemishes on the passenger door (where it seems the paint wasn't evenly applied, perhaps due to some anomaly on the door itself). Oh well. I'm having a partial Xpel film applied to the vehicle so will just have to put it out of sight and mind if the detailer can't work any magic. Finally got to drive it for the first time (including any EV) but not at highway speeds. I want to say it was anticlimactic after almost 5 weeks of delays due to damage.

 

[MyMidnight]

I feel your pain.... We've owned our X for 20 days, 17 of which it has been in service center with no end in sight. My husband and I can barely talk about it anymore. We are too angry. I pretend that the car doesn't exist or that it is not ready for delivery and just keep driving my regular car.

 

[vinnie97]

My update is I delayed the above-mentioned Xpel wrap, had the detailer document all the paint defects, and passed it along to another more experienced/skilled painter in the LV metro area. Finally got it back after the repainting and a front end wrapping and ceramic coating on 7-11.

 

[jjwardSD]

Good, well not good, to hear others in similar situations. My car has been in service since January 30th with a 'possible' end in sight in the next couple of weeks, but we have been here before. Escalations don't work anymore in Tesla, they are just way too busy now.

 

[Electroman]

I feel your pain.... We've owned our X for 20 days, 17 of which it has been in service center with no end in sight. My husband and I can barely talk about it anymore. We are too angry. I pretend that the car doesn't exist or that it is not ready for delivery and just keep driving my regular car.

Some details please. Is it undrivable?