At a Tesla meetup 2 weeks ago I was discussing my horrible delivery experience (3 hours). I almost walked away at the 2 hour point of the inexcusable fiasco. I LOVE my X! Vehicle issues still not satisfied after 90 days. One person told me her M3 was scratched, etc. and wasn't going to take delivery. She mentioned they took one assigned to someone else and delivered that one! I thought that was kind of bizarre. In Illinois, Tesla has screwed up so much with the registration and plates we have to pay for regular plates up front and then the state refunds the cost difference of electric plates 6-8 weeks later! One of the problems the DMV told me was wrong VIN#---DUH....
Your experience reminded me of one years ago when I ordered a special vehicle with custom package from GM with 10% down payment. My sister (and brother) worked for GM so I got the family discount. She would track its progress thru the assembly line and I would get calls telling me that it was getting its engine or doors, when it was in the paint shop, etc.. Four months later (a long time back then), she called and said the car arrived at the dealer. I called the dealer right away; they swore for days they never got it!!! They made a very nice profit on that one. Took their time giving me my money back. I soooo wanted that vehicle. What bites me more is when GM needed the bailout they weren't required to compensate for their now worthless preferred stock (but were for common stock) which was supposed to be our inheritance. Bottom line is the $1000/share (couple thousand shares) we were able to write off years later for 43 cents a share. Never did business with them since and NEVER will.