Since Elon made the announcement that Tesla should break even on their service center work, I've been thinking about how he could do that and prove to his customers and shareholders his commitment to that ideal.
I believe that Tesla should run the service centers in the black for the year than "rebate" back the profit amount to the owners that purchased service plans. The more expensive a plan purchased, the higher the rebate.
This move should encourage more owners to purchase better service plans and allow Tesla to properly staff the centers so great service can become the Tesla legacy.
What other car company or dealer does that for their clients? Can you imagine the customer loyalty a move like that would create?
I believe that Tesla should run the service centers in the black for the year than "rebate" back the profit amount to the owners that purchased service plans. The more expensive a plan purchased, the higher the rebate.
This move should encourage more owners to purchase better service plans and allow Tesla to properly staff the centers so great service can become the Tesla legacy.
What other car company or dealer does that for their clients? Can you imagine the customer loyalty a move like that would create?