Angel, my model X decided my life was too simple or I had not given her enough attention, so she decided to disable the lock on the driver-side door. When I pulled on the actuator, I could hear it whirr, but the door remained locked. I tried the console app unlock but it would not open. The other doors opened just fine, but not the driver-side door. I rebooted the console, but that didn't fix it.
I called Tesla for help, and after 20 minutes on hold, I got an agent who said she couldn't help me. Since I was already on my way to the dealership, I asked her to tell someone there that I was three minutes out and to come out and help the "angry old man in a Model X" in their parking lot. That didn't work either. I finally cajoled a passer-by to ask someone inside to help me. That took another five minutes. Finally, two, then three techs came out and they could not open the door either. It would have been worse (far worse) if it had just opened. I suggested trying C4. They soon gave up.
Anyway, they quickly hooked me up with a Model S loaner and said they would get back to me.
This is not Angel's first major issue. Let's see if I can recall them all:
Charging cable receptacle had to be filed down and then replaced.
A different charging cable problem: replaced
Horn: replaced
Tow bar assembly (on the car): replaced
The vehicle would no longer recognize me: Full reset of the system
Driver's seat gears failed: replaced
Key fob: replaced
Nav system failure: Several custom patches--now working.
Homelink erratic: <no solution yet>
Autodrive suddenly slows from highway speeds to 45 mph whenever it feels like it: <no resolution yet>
My fault: Tore off left mirror backing out and broke gull-wing door glass (hit garage door opener mechanism)
I called Tesla for help, and after 20 minutes on hold, I got an agent who said she couldn't help me. Since I was already on my way to the dealership, I asked her to tell someone there that I was three minutes out and to come out and help the "angry old man in a Model X" in their parking lot. That didn't work either. I finally cajoled a passer-by to ask someone inside to help me. That took another five minutes. Finally, two, then three techs came out and they could not open the door either. It would have been worse (far worse) if it had just opened. I suggested trying C4. They soon gave up.
Anyway, they quickly hooked me up with a Model S loaner and said they would get back to me.
This is not Angel's first major issue. Let's see if I can recall them all:
Charging cable receptacle had to be filed down and then replaced.
A different charging cable problem: replaced
Horn: replaced
Tow bar assembly (on the car): replaced
The vehicle would no longer recognize me: Full reset of the system
Driver's seat gears failed: replaced
Key fob: replaced
Nav system failure: Several custom patches--now working.
Homelink erratic: <no solution yet>
Autodrive suddenly slows from highway speeds to 45 mph whenever it feels like it: <no resolution yet>
My fault: Tore off left mirror backing out and broke gull-wing door glass (hit garage door opener mechanism)