Trunk wont stay open after its lifts up ?

[Beachboy]

Hi all,

my model S trunk lifts up as normal but at its highest point, it makes 3 beeps and closes down again¨

I did a software update but nothing changes. Is something broken here ? Does someone else has the same experience ?

Thank you !

 

[Snowstorm]

I have seen this before on my Nissan Xterra many years ago. That time, the gas struts need to be replaced and were no longer holding up the hatch. It didn’t have auto open or close but it won’t stay up when it is cold outside.

 

[David.85D]

Doesn’t sound like the classic gas strut problem.

Are you familiar with feature that lets you set the hatch open height by manually moving it to the height you want then holding down the hatch button until it beeps? I’d try that - should reset the target open position. Just a guess, no guarantee...

 

[Beachboy]

Doesn’t sound like the classic gas strut problem.

Are you familiar with feature that lets you set the hatch open height by manually moving it to the height you want then holding down the hatch button until it beeps? I’d try that - should reset the target open position. Just a guess, no guarantee...

Yes i tried that, it works .It will lift up to the correct height but it will go down again after 3 beeps....?

 

[Beachboy]

I have seen this before on my Nissan Xterra many years ago. That time, the gas struts need to be replaced and were no longer holding up the hatch. It didn’t have auto open or close but it won’t stay up when it is cold outside.

what surprises me is that i have my Tesla S for only 11 months ?

 

[Droschke]

it makes 3 beeps and closes down again

Right there, when it makes those 3 beeps and starts to close, press the close button to stop the movement. Then close/open normally using the fob or the hatch physical buttons.

 

[Ande]

Gas strut.
Easy to verify;
When it opens, help it by lifting manually about 2-4kg of thrust, help it holding position when it is fully open, observe that it will stay there.
Then, stop helping... Overload will be sensed, and it will close.

 

[Beachboy]

Gas strut.
Easy to verify;
When it opens, help it by lifting manually about 2-4kg of thrust, help it holding position when it is fully open, observe that it will stay there.
Then, stop helping... Overload will be sensed, and it will close.

I tried. It stayed in position. But as soon i restart the operation, same situation, 3 beeps and automatically closes. I start thinking the Gas struts are broken ....

 

[Ande]

I start thinking the Gas struts are broken ....

Yes, you have basically confirmed this diagnosis by your actions.

 

[peakay]

What was the resolution on this? I've been working for or more years with Tesla on this, they've replaced the struts, latch, everything and it still does it. Works fin on flat gorund, but the gentle slop eof my driveway (2-3% maybe) causes it to fail.

Thanks.