Sean.
Active Member
Sorry to hear that. How frustrating!! At least you had the good sense to take before photos etc. to prove they damaged and/or didn’t refit the parts as required.nope - garage reported car ready last week - I disagreed and refused delivery. Insurance say they have 2 tries to get it right - so now waiting for 2nd try.
Just a suggestion if anyone has to send their cars off for repair - it helps if you do a COMPLETE photo/video session of the car's condition before it is handed in. I think that just saved me a bundle...
Apart from the above issue - the Garage tried to return the car without top spoiler cover part and right light damage/ scratches - with a promise it would be done the week after. They had told me about the spoiler part and said it was only for "decoration" - they forgot to say it exposes wires and connectors to rain and dirt... The right light did NOT have scratches or damage when it went into the garage? "Accidental swap?" with another Tesla X so it could be delivered - or "fck up" during disassembly? I do not know...
Seems like the issue is the garage get ZERO money from insurance before car is repaired and returned. So the garage will try ANYTHING to return the car "before time" (Tesla Authorised Garage)
Hopefully not that much longer for you now.