Hi all
I recently had a wall connector gen 3 installed as part of a larger project (solar install).
My wall connector does not glow green and it will not charge the car. When I tried to connect it to the app , I got to the step where you hold the button to cause the green lights to turn on, and nothing happened. I then just tried plugging the car in, even though I didn’t add the product in the Tesla app, and the app says error no power.
I’m not sure if that error is simply because the product hasn’t been added to the app yet, or if it’s an accurate diagnosis.
Either way I’m calling the installer back today to have them try and diagnose/fix. If anyone here has clues or tips I will take them. Thank you!
I recently had a wall connector gen 3 installed as part of a larger project (solar install).
My wall connector does not glow green and it will not charge the car. When I tried to connect it to the app , I got to the step where you hold the button to cause the green lights to turn on, and nothing happened. I then just tried plugging the car in, even though I didn’t add the product in the Tesla app, and the app says error no power.
I’m not sure if that error is simply because the product hasn’t been added to the app yet, or if it’s an accurate diagnosis.
Either way I’m calling the installer back today to have them try and diagnose/fix. If anyone here has clues or tips I will take them. Thank you!