What is going on with the TESLA iOS App/ Not showing Energy Flow...??

[Papiti]

Anyone knows what is going on with the TESLA app, all of a sudden it is not showing energy flow. Anyone else having the same problem?

 

[1100MCM]

Yea I just noticed I have 1.32 and it says energy flow. I could swear it used to say power flow. Also, grid usage and home energy usage disappeared. It only shows powerwall and solar usage. What the heck?!

 

[MorrisonHiker]

Weird. I was on that screen and was just about to mention my Power Flow was still working in Android. I tapped back and now it's gone and I go straight to Energy Usage. It's probably just a temporary server issue so it should show back up eventually.

 

[shs1]

I checked and my app is now 1.33. Yesterday it was 1.32 and Energy Flow was working. A few minutes ago, with 1.33, I saw the Energy Flow page, but the Energy Usage page only has Icons for Solar and the PW and the Home use is always showing. When I closed the Energy Usage page it went back to the Home Energy Gateway page and now there is no option for Power Flow. Very strange.

 

[Papiti]

I checked and my app is now 1.33. Yesterday it was 1.32 and Energy Flow was working. A few minutes ago, with 1.33, I saw the Energy Flow page, but the Energy Usage page only has Icons for Solar and the PW and the Home use is always showing. When I closed the Energy Usage page it went back to the Home Energy Gateway page and now there is no option for Power Flow. Very strange.

I'm still on 1.32 so I don't think its an upgrade issue. On twitter there is no news from Tesla.

 

[zanary]

I'm still on 1.32 and I see the same as everyone else. I'm guessing they are working on their back end right now.

 

[x20swan]

So it's not just me.

 

[x20swan]

Powerflow just returned.

 

[Papiti]

Powerflow just returned.

Returned for a second, then gone again.

 

[Papiti]

OK, its back

 

[Silent Rider]

Anyone knows what is going on with the TESLA app, all of a sudden it is not showing energy flow. Anyone else having the same problem?

I had the same problem a few hours ago and now it is back to normal. It is still Version: 1.32.0, (V 1.33.0 is listed in the Update list)

 

[shs1]

Mine app display is also back to normal now, AND for the first time is weeks my PW2 seems to be charging properly!

 

[commasign]

1.32

Seems ok right now.

 

[boaterva]

Stupid question, isn't 1.32 the PW software? My Tesla app was 3.8.x (something, 1?) and now is 3.8.2. I don't have PW, only panels, but I'm pretty sure the app is the app, and 1.3.x is the PW software, no? (Only one app, as far as I know...)

Or straighten me out...

 

[cwied]

Yes, 1.32 is the PW software, but it's quite possible for the PW software to be at fault if the real-time monitoring stops working. I assume OP was wondering whether it was a 1.33 bug stopping the updates from flowing through to the servers.

 

[boaterva]

Yes, 1.32 is the PW software, but it's quite possible for the PW software to be at fault if the real-time monitoring stops working. I assume OP was wondering whether it was a 1.33 bug stopping the updates from flowing through to the servers.

Gotcha.. everyone was saying 'iOS app' software' version was my point and question... and that changed recently *also* (for remote Sentry control, we think, was the only change, but who knows...).

 

[MorrisonHiker]

My Powerwalls didn't update their firmware. The problem last week was not due to the Powerwall firmware or the app software. It was obviously a server issue.

 

[Jdaleo23]

I just got the 1.33.0 firmware pushed out yesterday (I'm in NJ) and now my powerwall is unresponsive and showing 0% since yesterday. Anyone else still having issues? Tesla said they believe it's just a software issue, which I agree with, but I don't know how to get it working again. They just said to give it a few days(??)

 

[mdri]

I just got the 1.33.0 firmware pushed out yesterday (I'm in NJ) and now my powerwall is unresponsive and showing 0% since yesterday. Anyone else still having issues? Tesla said they believe it's just a software issue, which I agree with, but I don't know how to get it working again. They just said to give it a few days(??)

I'm not having problems with 1.33. I just updated overnight from 1.32. Both have been displaying usage details as expected in my 3.8.2 app, although I did experience the issues earlier reported in this thread a few weeks back.

(I see an earlier post here that someone got the 1.33 update on Feb 22, 2019. And 1.35 is out now according to their software update page. If Tesla is using some logic for when to deploy their updates, they continue to do a masterful job of hiding as much as possible about when updates are deployed and what actual changes are included in those updates.)

 

[Mamafonz]

The Impact and the Energy Usage displays show 0 -- However, during the day I can see that I am receiving power from the panels! The entire app worked just fine until the middle of February 2020. Ugh!