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Where is the supercharger tab?

vadimr

Member
May 4, 2018
78
147
New Jersey
When I picked up my car I was told that supercharger fees just add up and when I go in for service I'll just pay the tab. But now I am wondering if it is possible to see all the money spent. I see it shows me latest charge but nothing about previous ones. Am I missing something?
 

TexasEV

Well-Known Member
Jun 5, 2013
7,650
8,483
Austin, TX
It is charged to the credit card on file. The OP was given misinformation. Probably the rep was thinking of idle fees for Model S and X owners, which are collected that way if Tesla doesn’t have the credit card info on file.
 
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PoitNarf

My dog's breath smells like dog food
Jun 7, 2016
2,870
4,011
NJ
I though thought that was odd, before delivery I was under the impression it'd be charged to the credit card I had on file.

This is correct. Your credit card on file with Tesla is charged when the supercharging session is complete. As @Pkmmte mentioned you can see your history of supercharger sessions and how much you were charged from your Tesla account on the website. The Model 3 itself will only show you info on the most recent supercharging session. Whoever told you that you’d pay a “tab” when you brought the car in for service definitely needs some proper training before they deliver more vehicles...
 

vadimr

Member
May 4, 2018
78
147
New Jersey
This is correct. Your credit card on file with Tesla is charged when the supercharging session is complete. As @Pkmmte mentioned you can see your history of supercharger sessions and how much you were charged from your Tesla account on the website. The Model 3 itself will only show you info on the most recent supercharging session. Whoever told you that you’d pay a “tab” when you brought the car in for service definitely needs some proper training before they deliver more vehicles...

Interesting, I don't see the history in my account. But you are right, CC is charged. No idea where in my account it would be.

Edit: Scratch that. I see it under history.
 

SpiceWare

Member
Sep 5, 2015
824
1,059
Fresno, Texas
Oops, left something out and had an extra word:

I though thought that was odd, I was told the same during my delivery last Wednesday here in Houston. Before delivery I was under the impression it'd be charged to the credit card I had on file.

So the misinformed delivery specialists aren't just in New Jersey
 

TexasEV

Well-Known Member
Jun 5, 2013
7,650
8,483
Austin, TX
Oops, left something out and had an extra word:



So the misinformed delivery specialists aren't just in New Jersey
Tesla employees give out so much misinformation, but so authoritatively, I think the problem lies with the people who do the training. Learning how to say “I don’t know but I’ll find out for you” would be a good first step. There was a thread here a few years ago of stupid things Tesla people have said, and it would be getting very long if someone kept it up.
 

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