Where is the supercharger tab?

[vadimr]

When I picked up my car I was told that supercharger fees just add up and when I go in for service I'll just pay the tab. But now I am wondering if it is possible to see all the money spent. I see it shows me latest charge but nothing about previous ones. Am I missing something?

 

[Pkmmte]

Try checking your MyTesla account.

 

[SpiceWare]

When I picked up my car I was told that supercharger fees just add up and when I go in for service I'll just pay the tab.

I though thought that was odd, before delivery I was under the impression it'd be charged to the credit card I had on file.

 

[TexasEV]

It is charged to the credit card on file. The OP was given misinformation. Probably the rep was thinking of idle fees for Model S and X owners, which are collected that way if Tesla doesn’t have the credit card info on file.

 

[PoitNarf]

I though thought that was odd, before delivery I was under the impression it'd be charged to the credit card I had on file.

This is correct. Your credit card on file with Tesla is charged when the supercharging session is complete. As @Pkmmte mentioned you can see your history of supercharger sessions and how much you were charged from your Tesla account on the website. The Model 3 itself will only show you info on the most recent supercharging session. Whoever told you that you’d pay a “tab” when you brought the car in for service definitely needs some proper training before they deliver more vehicles...

 

[vadimr]

This is correct. Your credit card on file with Tesla is charged when the supercharging session is complete. As @Pkmmte mentioned you can see your history of supercharger sessions and how much you were charged from your Tesla account on the website. The Model 3 itself will only show you info on the most recent supercharging session. Whoever told you that you’d pay a “tab” when you brought the car in for service definitely needs some proper training before they deliver more vehicles...

Interesting, I don't see the history in my account. But you are right, CC is charged. No idea where in my account it would be.

Edit: Scratch that. I see it under history.

 

[SpiceWare]

Oops, left something out and had an extra word:

I though thought that was odd, I was told the same during my delivery last Wednesday here in Houston. Before delivery I was under the impression it'd be charged to the credit card I had on file.

So the misinformed delivery specialists aren't just in New Jersey

 

[ebmcs03]

I don’t see any history tab or supercharging info. I have not tried using a supercharger yet.

 

[TexasEV]

I don’t see any history tab or supercharging info. I have not tried using a supercharger yet.

That probably explains it.

 

[TexasEV]

Oops, left something out and had an extra word:



So the misinformed delivery specialists aren't just in New Jersey

Tesla employees give out so much misinformation, but so authoritatively, I think the problem lies with the people who do the training. Learning how to say “I don’t know but I’ll find out for you” would be a good first step. There was a thread here a few years ago of stupid things Tesla people have said, and it would be getting very long if someone kept it up.