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Where is the supercharger tab?

Discussion in 'Model 3' started by vadimr, Jun 4, 2018.

  1. vadimr

    vadimr Member

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    When I picked up my car I was told that supercharger fees just add up and when I go in for service I'll just pay the tab. But now I am wondering if it is possible to see all the money spent. I see it shows me latest charge but nothing about previous ones. Am I missing something?
     
  2. Pkmmte

    Pkmmte Le meow

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    Try checking your MyTesla account.
     
  3. SpiceWare

    SpiceWare Member

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    I though thought that was odd, before delivery I was under the impression it'd be charged to the credit card I had on file.
     
  4. TexasEV

    TexasEV Well-Known Member

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    It is charged to the credit card on file. The OP was given misinformation. Probably the rep was thinking of idle fees for Model S and X owners, which are collected that way if Tesla doesn’t have the credit card info on file.
     
    • Like x 1
  5. PoitNarf

    PoitNarf The Clown Prince of Crime

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    This is correct. Your credit card on file with Tesla is charged when the supercharging session is complete. As @Pkmmte mentioned you can see your history of supercharger sessions and how much you were charged from your Tesla account on the website. The Model 3 itself will only show you info on the most recent supercharging session. Whoever told you that you’d pay a “tab” when you brought the car in for service definitely needs some proper training before they deliver more vehicles...
     
  6. vadimr

    vadimr Member

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    Interesting, I don't see the history in my account. But you are right, CC is charged. No idea where in my account it would be.

    Edit: Scratch that. I see it under history.
     
  7. SpiceWare

    SpiceWare Member

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    Oops, left something out and had an extra word:

    So the misinformed delivery specialists aren't just in New Jersey
     
  8. ebmcs03

    ebmcs03 Active Member

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    I don’t see any history tab or supercharging info. I have not tried using a supercharger yet.
     
  9. TexasEV

    TexasEV Well-Known Member

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    That probably explains it.
     
  10. TexasEV

    TexasEV Well-Known Member

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    Tesla employees give out so much misinformation, but so authoritatively, I think the problem lies with the people who do the training. Learning how to say “I don’t know but I’ll find out for you” would be a good first step. There was a thread here a few years ago of stupid things Tesla people have said, and it would be getting very long if someone kept it up.
     

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