I had 2016 MS with FUSC and also free internet. I bit on the offer to transfer FUSC to a new MS, but ran into many snafus with Tesla over where they would deliver due to a new policy in Oct 2023 that they won't deliver a car in a state not contiguous to where it is to be registered. So I had to fly to FL to pick it up, the FUSC transferred and driving it to OH I got rear-ended that after 7 weeks was finally declared totaled by Tesla collision center. Now I find that the FUSC was a one time only transfer, and even though this was not part of the fine print I can find, the code on it is what Tesla is saying cannot be transferred again. Never mind that if Tesla would have delivered the car where I wanted it I would not have been rear-ended and totaled. They wanted me to register a new MS in OH so they could help me transfer the FUSC, but I had to wait for the VIN to be created before the transfer could be confirmed and I still have ownership of the 2023 MS that was totaled almost 3 months ago at their recommendation. They still want me to register in OH before transferring registration to FL but that will cost me $1,365 more in sales tax than just registering in FL.
Now I have the problem of the "cannot be totaled" issue and the one time only transfer. Local Tesla manager claims that Tesla central office claims it cannot be transferred. Hmmm, a tech company cannot change something in the computer? Tesla will not is the proper language, and I cannot find out who/where the central office is that makes these rules. I have bought 2 MS, a M3 and a MY in the past 7 1/2 years so I don't think I'm just a causal customer. I would think most car companies would bend a little to customers buying a 5th car in less than 8 years. They are driving me to Lucid!
Can anyone explain where the central office is that irritates good customers? I understand why they want to get people off FUSC but when they are complicit in the problem why not help good customers. One simply cannot get a person on the phone. The whole Tesla operation works well if there is no snafu, but once it happens Tesla is maddening. Can anyone help with info on the central office.
thanks
Now I have the problem of the "cannot be totaled" issue and the one time only transfer. Local Tesla manager claims that Tesla central office claims it cannot be transferred. Hmmm, a tech company cannot change something in the computer? Tesla will not is the proper language, and I cannot find out who/where the central office is that makes these rules. I have bought 2 MS, a M3 and a MY in the past 7 1/2 years so I don't think I'm just a causal customer. I would think most car companies would bend a little to customers buying a 5th car in less than 8 years. They are driving me to Lucid!
Can anyone explain where the central office is that irritates good customers? I understand why they want to get people off FUSC but when they are complicit in the problem why not help good customers. One simply cannot get a person on the phone. The whole Tesla operation works well if there is no snafu, but once it happens Tesla is maddening. Can anyone help with info on the central office.
thanks