msm859
Member
As someone above said, Tesla is a tech company. It should be easy for them to confirm if a particular vehicle qualifies for this offer. Their agents told this person it qualifies. Tesla should get their act together or pay for the "mistake".“I don't see how salespeople get away with claiming ignorance: "I included the Brooklyn Bridge in your order at no extra fee, but now, after you took the delivery, I didn't know that New York is not selling that bridge! Maybe a different bridge for your next order."
Technically, the OP had all the information and pleaded ignorance, despite having the rules of no discounts allowed - provided by Tesla upfront and in writing