Worry about the big gap between lower Windshield and plastic cover 2

[padagi]

Hello.. this is Tesla's answer about my problem
Tesla (Assistant manager, H****r) said..
They cannot fix it because it works fine. I said "it looks so bad even if working fine...for example, the car doors working fine (opening and closing) then you fix it because it misaligned. My problem is same situation. it is working fine but misaligned". But he still said "NO, The plastic cover was made just like that". So I asked "then all other Model Y has same problem because all Model Y used same plastic cover like me?" He said "YES"...

However, I have never found that any Youtuber mentioned the problem like mine (big gap between lower windshield and cover) until now. Oh, in here, one person just returned because of same issue like mine and one noticed that he has same problem like mine....

Anybody know how to return Tesla? I called Tesla sale part where I picked the Model Y but nobody pick up the phone...Please have me some opinions....

 

[RonNJ]

Hi there,
Looks like your gap is on the front passenger side. Mine is on the driver side. I was given the same response as yours but my local Tesla documented the gap in service history. That way, Tesla will be able to fix / replace free of charge when they find a solution.

 

[maximus96]

I have the same gap at the passenger side. Someone else here has it as well. I’ll bring this up at my Wednesday appointment and see what they say. Probably “within spec”

 

[bcs92]

I have a similar gap on passenger side. I have a service appointment next week so I'll see what they say.

 

[JCLee]

Mine is similar. Maybe slightly narrower gap but still there is a gap, on both side. Maybe that's how it's designed? My guess is that the space under the gap is not inside cabin but the traditional "under the hood" area that are supposed to be exposed? But I'm still very interested in what SC would say.

 

[bcs92]

Well my car has sat in several torrential downpours in the past week and I have not noticed any water accumulating in the cabin and have not heard any water sloshing around anywhere.

 

[raggedy]

the gaps in your first picture are horrendous. sorry you didn't catch this before accepting delivery. if you're still in your 7 day window to return, I would return it without hesitation. the SC manager didn't give you any glimmer of hope that this would be addressed and fixed. As another poster said, I'd be afraid they'll just say it's "within spec."

 

[Uncle Paul]

Not sure what you think they could do to improve this issue?

 

[maximus96]

anyone have any follow up info on this windshield gap? my service appt kept getting pushed back and now won't be until 8/7 so I never brought mine in to ask. Thanks

 

[bcs92]

Nothing yet, but I did go check out my dad's M3 and it has a similar gap although a bit thinner.

 

[maximus96]

Nothing yet, but I did go check out my dad's M3 and it has a similar gap although a bit thinner.

Thanks for checking. Another thread mentioned Model 3's also have this gap.