"Your account isn't available right now. Try again later."

[GRNN_Coco]

Good morning,
Just tried to log in into my account and got this message:

"Your account isn't available right now. Try again later."

Is anybody else having this issue this morning?
Thank you.

 

[MorrisonHiker]

Good morning,
Just tried to log in into my account and got this message:

"Your account isn't available right now. Try again later."

Is anybody else having this issue this morning?
Thank you.

Things were working an hour ago but I'm seeing that now as well.

 

[JCannonTech]

Yes, happening to me as well, probably everyone.

 

[ilyak]

This happens once in a blue moon.

 

[GRNN_Coco]

Thank you all for your quick responses.

 

[shonline]

Same here.

 

[MorrisonHiker]

This happens once in a blue moon.

In the past, we're normally able to log in but all of our cars don't appear or they are the wrong color. I think this is the first time we've actually noticed a message. Maybe they'll have some nice new website changes?

 

[ipotrader]

Got my delivery text and I can't complete it because of this error.

 

[ChairmanMeow]

Now getting the "Just a moment..." page that redirects me back to the homepage after 15 seconds.

 

[mbbb]

Same issue here.

 

[sgseattle]

Same here.. its down for me

 

[JPP]

Still down as of 10:45 am Pacific.

 

[HL2020]

same here, I am in Rockville, Maryland. This happens since 11AM ET.

 

[sgseattle]

There is no official info on Twitter or elsewhere about a maintainance

 

[ChairmanMeow]

Maybe when the server is back up again, everyone who ordered will get VIN and a delivery date? /s

 

[MorrisonHiker]

Maybe when the server is back up again, everyone who ordered will get VIN and a delivery date? /s

And those with AP2 will have the ability to schedule AP2 to AP3 upgrades and MCU1 to MCU2 upgrades! /s

 

[ocM3Byr]

Maybe when the server is back up again, everyone who ordered will get VIN and a delivery date? /s

My account has the same issue, though I saw that I got a VIN assigned last night. My Order date was Dec03. I called the delivery center and they said My car is on its way and will be available to pick up tomorrow.

Hope that brings some hope. Good luck to all

 

[j_j_g]

Dec 3 just got a VIN! My order date was Dec 22. Nooooooooo.

 

[Will_travel]

Owner of Model 3 since July 2018. I had routine mobile service appt today and also found Tesla online account unavailable so I assume the "not available" message is not just screening those with new or pending orders. [Mine has been unavailable for about six hours. Now 3pm Eastern US].

 

[shonline]

Dec 3 just got a VIN! My order date was Dec 22. Nooooooooo.

Nov 26th - just getting mine now....