I’m getting this message now and I know the drive is good. Someone said it had to do with the car sleeping at night with sentry off and preconditioning has fixed the problem in the morning and it seemed better but today it was working and then later in the evening I got the X on the dash cam again. Anyone else figure it out?
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Dashcam unavailable check usb drive
- Thread starter robl45
- Start date
2019 Performance. Yes, drive is empty. I even reformatted. It seems to be an issue with the software as the drive appears to be fine, but the car is timing it out or something, its just really frustrating when it goes out randomly.
If I was you, I would try using a a bunch of different USB drives to see if its a problem with the existing one.
Just finished my mobile service, the tech said that he gets these all the time, its never older cars with USB in arm rest/cup holder center console, and its never newer ones with USB in the glove compartment. He said its always the models (3 and Y) that have the USB under the phone charging pads. He said that he has replaced two USB hubs just today before getting to me (part number FRONT(1522264-00-B)) and he said that from what he has seen that fixes the issue.
One thing that was a bit discouraging is that I was hoping they fixed something in HW to prevent this from happening. One that was pulled out of mine was "Rev 1" it states on the sticker, but he showed me the other two from earlier today that he pulled out and they are "Rev 2". So the issue is not necessarily resolved for the future.
Ill report back if replacing the hub fixes it. (my MCU was already replaced (for another issue) and didnt fix it).
Fix was covered under warranty but before warranty was determined the cost to replace was like $250
One thing that was a bit discouraging is that I was hoping they fixed something in HW to prevent this from happening. One that was pulled out of mine was "Rev 1" it states on the sticker, but he showed me the other two from earlier today that he pulled out and they are "Rev 2". So the issue is not necessarily resolved for the future.
Ill report back if replacing the hub fixes it. (my MCU was already replaced (for another issue) and didnt fix it).
Fix was covered under warranty but before warranty was determined the cost to replace was like $250
Mine has happened at other times too although maybe after it sat in the garage later in the day, doing precondition in the morning seems to have solved it at night.
Okay same as mine. Mine was bought separately as car came with two usb A ports. I’m going to go out on a limb and say that mobile guy is crazy.
silentsnow31802
Member
I also have a 2019 Performance that originally came with two USB-A and ive switched to one USB-C and one USB-A with a wireless charger and ive been getting this same message. Starting to think it might not be a coincidence.
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