Recent content by ForkyorOlafEV

Are you sure it’s not in there? It’s right up on the left side of the glove box at the top. You have to crouch down to see it.

Finally collected it! They had put it on charge for us so was 89% SOC on collection which was a nice touch considering the balls up we had picking it up. No issues - was raining on collection so not many photos. Paintwork looks good, panel gaps are fab, no interior issues. Everything works as it...

Finally collected it! They had put it on charge for us so was 89% SOC on collection which was a nice touch considering the balls up we had picking it up. No issues - was raining on collection so not many photos. Paintwork looks good, panel gaps are fab, no interior issues. Everything works as it...

So update on whole collection debacle... Now arranged to pick it up tomorrow. Could have collected it today but I’m working and unfortunately cannot cancel work that easily. Was called yesterday by Tesla and told could be delivered but the guy this morning said they can’t as it’s financed...

Never got anything about expiration. They sent me documents to sign 3 weeks ago. Apparently no one had noticed it had expired!!

I never got a single reminder about expiration. Signed the agreements 3 weeks ago. They said they will honour original rate but doesn’t take away from the fact they rang me 15hrs before I was due to collect. They’ve had weeks to say oops it’s wrong. I’d signed everything electronically, they’ve...

I would double check with them asap. We ordered in March but didn’t apply for finance until May.

Exactly. How have they only just noticed? I signed the agreements 3 weeks ago!! It’s not like I’ve only just done it. Shocking customer service.

Yes Tesla loan. They said there wasn’t anything they could do and have delayed collection until Monday which I can’t do as working. Hubby is furious and wants to cancel. Not even anything as compensation despite the fact it’s their fault!

Well at the 11th hour we have been contacted to say our collection tomorrow is cancelled as they’ve realised our finance agreement has expired. This is despite paying deposit, signing contracts and phonecalls and texts saying you’re ready for tomorrow. Absolutely fuming and upset.

I checked with them when they rang me yesterday and you can go earlier if you want 😉

What time are you collecting? We’ll be there for 10am!

I waited until Monday when paying on a weekend.

They have usually responded to me eventually!

Text back the Tesla number and ask them to resend? I signed ours as soon as email received and the signed versions are now on our account.