Hi
Last week I paid £1400 for the 'infotainment upgrade MCU2 - I somewhat expected to have 4G as part of this so that I had data connectivity matching that of the media upgrades (such as youtube, netflix etc). However whereas I used to pretty solidly have constant 3G before, I now have an almost solid LTE or occasional 3G. As a result, searching tunein or spotify frequently leads to an empty screen or spinning circle.
My Tesla originally was bought with the premium connectivity upgrade and AP1.
As part of the parts received on the invoice, I see:
MCU Intel HW3 Upgrade EU-AP
Rear View Camera HSD jumper
Antenna Bluetooth
SimCard 2G, 3G, M2M.
I also received a new touchscreen.
Seems odd that they do all that - MCU, Touchscreen, SIMcard but I don't get 4G.... What's worse is that I've gone from frequent 3G in my neighbourhood to LTE.
Additionally, I knew I would lose FM and AM but I don't seem to have any DAB either now. There is no 'radio' icon in the 'media' icons - although I can't actually remember if there was a 'radio' icon besides tunein before or not. Certainly if I search stations I get no DAB options at all.
Can anyone suggest if I could or do anything to try and get a better outcome? At the moment I am thinking of ringing the service centre and complaining that I have virtually no 3G and no DAB.... but not certain as to what I should have expected...
Thanks!
Last week I paid £1400 for the 'infotainment upgrade MCU2 - I somewhat expected to have 4G as part of this so that I had data connectivity matching that of the media upgrades (such as youtube, netflix etc). However whereas I used to pretty solidly have constant 3G before, I now have an almost solid LTE or occasional 3G. As a result, searching tunein or spotify frequently leads to an empty screen or spinning circle.
My Tesla originally was bought with the premium connectivity upgrade and AP1.
As part of the parts received on the invoice, I see:
MCU Intel HW3 Upgrade EU-AP
Rear View Camera HSD jumper
Antenna Bluetooth
SimCard 2G, 3G, M2M.
I also received a new touchscreen.
Seems odd that they do all that - MCU, Touchscreen, SIMcard but I don't get 4G.... What's worse is that I've gone from frequent 3G in my neighbourhood to LTE.
Additionally, I knew I would lose FM and AM but I don't seem to have any DAB either now. There is no 'radio' icon in the 'media' icons - although I can't actually remember if there was a 'radio' icon besides tunein before or not. Certainly if I search stations I get no DAB options at all.
Can anyone suggest if I could or do anything to try and get a better outcome? At the moment I am thinking of ringing the service centre and complaining that I have virtually no 3G and no DAB.... but not certain as to what I should have expected...
Thanks!