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“Routing With No Traffic Data” - Causes?

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On my end-of-day commute, I consistently get the “Routing With No Traffic Data” caution on the map display, at pretty much the same place every time. I still have LTE connectivity, and a few miles back when I started my route, Tesla Maps had traffic data, and if I peer at my phone, Apple Maps still has traffic data.

The only hypothesis I’ve come up with is the HOV lanes which are the first 7 miles of my commute. Maybe if the HOV lanes are far enough from the normal lanes (and the Tesla nav system seems to know nothing about the HOV lanes here), the nav system recognizes I’m not in the normal traffic lanes, and throws away the nav data as irrelevant. A possible data point in favor of this hypothesis is that when I do exit the HOV lanes, at some point the traffic data returns (how closely correlated the two events are is hard to tell, because when I exit the HOV lanes, I’m busy with traffic and aren’t paying attention to the map for a bit). However, I don’t see the “no data” caution on the other side of the freeway in the mornings while commuting to work, and the HOV-main lanes separation is at least as bad in that direction.

Anyway, this is frustrating because the “outage” encompasses a location where I actually have an alternate route if the main route is much more jammed than usual; before the outage started happening, I could look at my estimated time to go and decide if the alternate route was worth it.

Anyone else seen something like this?
 
i just started having this problem this week. My car has premium connectivity included (I have not had to pay for it, monthly or annually) and has been mostly care free for the two years i have had the car. Just this week it asked me to update the connectivity (pay for it). I have reset the car twice to no avail. Tesla wants $100 to remote into the car to see if they can fix it (which seems rather expensive).

Anyone else have this issue and a fix?
 
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Having the same problem here. Seems to make no difference if:
1. “Use HOV Lanes” selected or not
2. Connected to WiFi or LTE.

An additional feature that is missing is presentation of alternate routes. I am currently only getting one route when I select a destination.
 
We are having this problem - started a few days ago - with our 2018 Tesla Model 3. Premium connectivity package is paid for.

We've restarted the Tesla, connected to cellphone hotspot, makes no difference - still shows "Routing with no traffic data" - we've been having to rely on our cellphone for traffic routing for several days now.
 
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It sounds like it's not specific to my car and unfortunately just started for others this week as well. Hopefully they get it fixed.
Yep, looks like it's back. Not just us.


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It finally seems to be working again on mine, but I’m confident it was not a connectivity problem. About six weeks ago, some new road construction started up and I’ve been taking my alternate route regularly and as soon as I get off the freeway, suddenly I have traffic data and the alternate route is showing traffic (I just exit the freeway without explicitly telling the navigation that I’m taking a new route).

And this is not the first time Tesla’s maps have been screwy for weeks or months. About two years ago, a new “major arterial” road opened up in my city that eliminated a traffic bottleneck a couple of miles from my house. Apple Maps had the new road immediately, but it took well over a year for the same road to be routable by Tesla maps. I’d take that road over and over because it cut about five minutes out of many trips, and each time the Tesla map would be begging me to turn around until I got through the new section. It showed up on the Tesla map display, but the routing application refused to use it. Likely two different databases.