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“Safelite: Tesla specs say car must have 62% charge to recalibrate cameras after windshield replacement”

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checked with Tesla after Safelite told me they couldn’t replace my windshield because it had to come in with a 62% charge (we’re in day 2 of power outage). Tesla said that’s not true and most of time no recalibration is necessary. This is second bad experience. Last time they called an hour after I left it and said the replacement glass was chipped. Any good experiences with other national or Midwest brands? Thanks.