2021+ Model S and Model S Plaid Refresh Issues Thread

[WilliamG]

You win.

Guess it's all mental. It feels better now without the buzzing and rattling from whatever was loose inside.

But, it wasn't quiet for long! The passenger door they worked on just fell apart! All the clips are broken and some harness is loose and rattling around. It just never ends!

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Jeeez. I wish I were surprised, too…

 

[n2mb_racing]

Jeeez. I wish I were surprised, too…

Two steps forward, one back.

I've got a few things left to get fixed and I'll be happy with the car... Obviously, fixing the rattling broken door panel. That should be easy. They also said mobile service would replace the center console again to get the light working.

Then, I need them to fix my creaking suspension. They said it was normal, but I'm going to keep pushing them to replace stuff until the creaking goes away. Right now it creaks over every bump. I'm not anticipating they will fix the half shaft vibrations, but I can lower the car again to get rid of them. That will be the last issue.

 

[tbaud]

Two steps forward, one back.

I've got a few things left to get fixed and I'll be happy with the car... Obviously, fixing the rattling broken door panel. That should be easy. They also said mobile service would replace the center console again to get the light working.

Then, I need them to fix my creaking suspension. They said it was normal, but I'm going to keep pushing them to replace stuff until the creaking goes away. Right now it creaks over every bump. I'm not anticipating they will fix the half shaft vibrations, but I can lower the car again to get rid of them. That will be the last issue.

Please let us know about the creaking suspension. Mine does that too occasionally.

 

[Ziddy]

Started to get a rattle that I am guessing is coming somewhere from the rear passenger area. Anyone got something similar?

 

[WilliamG]

Started to get a rattle that I am guessing is coming somewhere from the rear passenger area. Anyone got something similar?

Covered many times. It’s the U-shaped metal the rear passenger seat latches onto. People have wrapped tape around it etc to prevent the rattle.

 

[Ziddy]

Covered many times. It’s the U-shaped metal the rear passenger seat latches onto. People have wrapped tape around it etc to prevent the rattle.

Thanks ill take a look. I assume you its a latch behind the seat that lets it fold forward? Thanks!

 

[WilliamG]

Thanks ill take a look. I assume you its a latch behind the seat that lets it fold forward? Thanks!

That’s the one!

 

[n2mb_racing]

Service #5 at Raleigh to address issues identified at delivery on my Plaid S. They finally replaced the passenger window glass and regulator so that the passenger front door would close correctly. Unfortunately, whoever did it had no idea what they were doing. The door panel fell off the door on the way home on Friday. I've got a lot of driving to do, so I couldn't wait for another service appointment. I used the factory service manual (free now!) to fix it myself. Here's what I found....

 

[SucreTease]

Service #5 at Raleigh to address issues identified at delivery on my Plaid S. They finally replaced the passenger window glass and regulator so that the passenger front door would close correctly. Unfortunately, whoever did it had no idea what they were doing. The door panel fell off the door on the way home on Friday. I've got a lot of driving to do, so I couldn't wait for another service appointment. I used the factory service manual (free now!) to fix it myself. Here's what I found....

Oh, man! I would be beyond angry about those stripped screw holes!

 

[jebinc]

Service #5 at Raleigh to address issues identified at delivery on my Plaid S. They finally replaced the passenger window glass and regulator so that the passenger front door would close correctly. Unfortunately, whoever did it had no idea what they were doing. The door panel fell off the door on the way home on Friday. I've got a lot of driving to do, so I couldn't wait for another service appointment. I used the factory service manual (free now!) to fix it myself. Here's what I found....

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And what will you ask for after uncovering this abomination?

 

[n2mb_racing]

And what will you ask for after uncovering this abomination?

I've asked for them to replace the door, since the threads are all stripped. Though, that's probably problematic if the paint won't match then. And I'd be back to having a misaligned passenger window.

I guess it could be fixed with rivnuts or something like that.

 

[jebinc]

I've asked for them to replace the door, since the threads are all stripped. Though, that's probably problematic if the paint won't match then. And I'd be back to having a misaligned passenger window.

I guess it could be fixed with rivnuts or something like that.

Unreal. Sorry to hear this.

 

[GTR1]

PLEASE HELP > Vehicle not unlocking with mobile. App is suddenly asking me to pair the key cards even though I used the car few hours before it stopped working. Tesla app is saying that the car was last seen 3 days back even though I used it several times in the past 3 days. Both key cards are locked with in the car. Both original Key fob not working with clicks or placing in the pillar. Car cannot be woken up by tesla phone support or roadside assistance. Car is charging but stuck on 120v charger. Having a hard time contacting service center

 

[KITT 2.0]

PLEASE HELP > Vehicle not unlocking with mobile. App is suddenly asking me to pair the key cards even though I used the car few hours before it stopped working. Tesla app is saying that the car was last seen 3 days back even though I used it several times in the past 3 days. Both key cards are locked with in the car. Both original Key fob not working with clicks or placing in the pillar. Car cannot be woken up by tesla phone support or roadside assistance. Car is charging but stuck on 120v charger. Having a hard time contacting service center

Have you tried downloading a 3rd party app on your phone? Might not need keycard for remote unlock, just Tesla account credentials. There’s a bunch of them, the 2 I’ve had a good experience with is Tessie and Nikola. Not 100% sure this will do the trick, but worth a shot

 

[Bitjockey]

PLEASE HELP > Vehicle not unlocking with mobile. App is suddenly asking me to pair the key cards even though I used the car few hours before it stopped working. Tesla app is saying that the car was last seen 3 days back even though I used it several times in the past 3 days. Both key cards are locked with in the car. Both original Key fob not working with clicks or placing in the pillar. Car cannot be woken up by tesla phone support or roadside assistance. Car is charging but stuck on 120v charger. Having a hard time contacting service center

A long shot, but see if there's an update to the app and install it if there is. That helped when the app didn't unlock for me.

 

[n2mb_racing]

Interesting that there are currently 20 used Plaids in stock at Tesla. Lots of buyback vehicles? I am getting ready to lemon law mine, if I can get all the things fixed.

 

[jebinc]

I've asked for them to replace the door, since the threads are all stripped. Though, that's probably problematic if the paint won't match then. And I'd be back to having a misaligned passenger window.

I guess it could be fixed with rivnuts or something like that.

I would ask for much more; like a set of winter wheels and tires or SC/Store credit.

 

[jebinc]

Interesting that there are currently 20 used Plaids in stock at Tesla. Lots of buyback vehicles? I am getting ready to lemon law mine, if I can get all the things fixed.

Nah, they deem all your issues as “normal,” so the lemon law doesn’t apply!

 

[n2mb_racing]

Nah, they deem all your issues as “normal,” so the lemon law doesn’t apply!

That actually doesn't matter. They can say whatever they want, but if it doesn't work, it counts. They also can't say "They all do that". That's not a valid excuse.

 

[n2mb_racing]

I would ask for much more; like a set of winter wheels and tires or SC/Store credit.

I'm perhaps too forgiving. I just want a working car. I want them to fix the suspension creaking so that I can put my lowering links back on to fix the vibration issue again.