Tcmccormick
Member
I wanted to add my post to this thread since after I see this post I now know what my issue is. 2022 Model 3 liftgate opens halfway and beeps and now will not open or close
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Hey folks, had this happen to my '22 M3 today now the left side is lower than the right side and I can't close it without causing more damage. I scheduled an appointment in the Tesla app but got a message back saying they're not dealing with body repairs and to contact a Tesla approved body shop! Any recs on how best to get this fixed? (In the SF bay area)
I’m going to guess that the bolts on the driver side hinge slip with the force of the powered strut first pushing to lift the trunk. I suspect it happens on open not close.Has anyone here ever figured out why this is happening to some Model 3's ?
These pictures are post alignment and touched up paint. I'm supposed to get approval to the body shop, not sure if it will be covered.I have my service appointment tomorrow at the Sarasota location. I hope they do a good job.
I would insist it is covered. It’s a design flaw and of no fault of the owner.These pictures are post alignment and touched up paint. I'm supposed to get approval to the body shop, not sure if it will be covered.
I think the issue stems from Tesla "cheaping out" and putting a single powered strut on one side. This leads to uneven torque distribution upon opening the trunk (where the strut has to overcome the force of gravity) and the eventual bending or loosening of hinge hardware, or the sheetmetal the hinges are attached to.We received a Model Y on Oct 31, 2021, and all panels looked (surprisingly) to be in decent alignment. By December, the trunk had a massive gap on the left side and was rubbing painted surfaces on the right. The alignment was so bad that the trunk would not close and actually cracked the right tail light. It took 3 weeks to get the car in for service, and then it took from Jan 17 to Mar 8 to repair the issue. The trunk came back straight. In a month, it was out of alignment again. We brought the car in, they told us that it was a "good will repair" and they "bent the hinges back." I'm sure nobody will be surprised that it was a bad repair, and now our trunk does not hold most of the time.
That second trip they observed that there was a bit of curb rash on one of the tires and suggested that the vehicle was "clearly in an accident that could have affected the trunk."
We have contacted the dealer again this time they are trying to bill us to align the trunk. We are about 2 days away from invoking lemon law rights because of this issue (the car was out of service for well over 30 days, and in California it seems pretty clear that they owe us a buyback if we want it - who knows how brutal that process will be, of course...). The comments in this thread that people are afraid to use their trunks ring true; the fact that we spent more than $60k on a car and we don't want to use the trunk for fear of damaging it is pretty outrageous.
I have never seen a Y with its hatch open to verify. But I think the single strut might be contributing to problems on the 3.I thought that was only a thing on the Model 3? Does the Y only have one powered strut too?
Yes, it looks like only the left side of the Y is powered. And that certainly seems like a probable root cause. I'm not sure what there is to be done about it since it's almost certainly a design issue that the company isn't going to do anything about.I thought that was only a thing on the Model 3? Does the Y only have one powered strut too?