Still no update from the dealer. I am starting to work with Krohn & Moss on a lemon law claim. Over 50 days out of service and counting with no resolution is unacceptable. I don’t want my money back, simply a replacement that works.
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2022 Falcon Wing Door Problems
- Thread starter Lester Green
- Start date
I talked to the dealer this morning. The recommendation is to replace both FWD’s. I will have more details later today or tomorrow. Crazy!
Lol I hope your loaner was made more recently than 2017 and doesn't smell like stale farts like the one they gave me.
BTW, the easiest way to replace both FWD's is to replace your car. Amirite? Did you request Tesla to do a collateral exchange (sometimes referred to as an exchange of collateral)? It's a very common auto industry approach to remedy a situation without involving lemon laws and attorneys.
The Dublin, CA Tesla service center sucks a big pile of azz, so they DGAF about trying to making things easy. But maybe your Midwest service centers will act more consumer-friendly.
I will ask about a collateral exchange. Thank you for the suggestion. I do have a reasonably smelling 2018 Model X loaner for now. Schaumburg service center has been accommodating.
Illinois lemon laws are essentially the worst in the country, but I am going to proceed with Krohn & Moss. I’m not confident that replacing the two FWD will look right or fix the issue. This just isn’t acceptable on a $100k+ vehicle.
Not sure if you still have the car or issue but I have a 2023 MX which experienced similar problems recently. The first time it went into the service center they found the left FWD USS was faulting. Replaced it and no problem. This weekend, I was in a spot when both doors refused to open. Brought it into Dublin today and the technician noted the following:
It will be a difficult fight if I want to fight the service center since it’s their experts vs amateur common sense research.
It will be a difficult fight if I want to fight the service center since it’s their experts vs amateur common sense research.
i have the whole car PPF'ed. i'm not facing any issues for the time being. I'm just afraid when i do encounter something, the BS response from tesla above will screw me.
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