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2022 MXLR Instrument Cluster Failure

I picked up my 2022 MXLR last week and everything appeared to be just fine. However, I am having an issue where the instrument panel / cluster over the yoke will not display. The only way to get the instrument cluster to display is to do a soft reboot of the vehicle by pushing in the two steering wheel buttons. The car will then be fine for the balance of the drive. Next time I get in the car the instrument cluster will be off and the car will need soft rebooted again.

This looks like a software issue, like the instrument cluster does not wake from some sort of sleep state. Often, even thought the instrument panel is "black", you can tell that a backlight is on for the instrument panel screen.

Has anyone seen this or does anyone have any guidance? I have been searching through the forums and not found a match yet. Tesla support has been impossible to reach, and I have a service appointment scheduled for almost a month from now to review this issue. This would not be nearly the annoyance it is if the car could at least mimic the display on a Model Y where speed and proximity, etc. could be displayed on the center display.

Help!
 

DCGOO

Active Member
Supporting Member
Nov 24, 2015
2,584
1,810
Indianapolis, IN
I picked up my 2022 MXLR last week and everything appeared to be just fine. However, I am having an issue where the instrument panel / cluster over the yoke will not display. The only way to get the instrument cluster to display is to do a soft reboot of the vehicle by pushing in the two steering wheel buttons. The car will then be fine for the balance of the drive. Next time I get in the car the instrument cluster will be off and the car will need soft rebooted again.

This looks like a software issue, like the instrument cluster does not wake from some sort of sleep state. Often, even thought the instrument panel is "black", you can tell that a backlight is on for the instrument panel screen.

Has anyone seen this or does anyone have any guidance? I have been searching through the forums and not found a match yet. Tesla support has been impossible to reach, and I have a service appointment scheduled for almost a month from now to review this issue. This would not be nearly the annoyance it is if the car could at least mimic the display on a Model Y where speed and proximity, etc. could be displayed on the center display.

Help!
You need to open a service ticket. No one here is going to be able to help you much.

I think most of us here have experienced a display crash a couple of times in the life of our cars. But if it repeats often you need to open a service case. SC can log in to the car and go through the logs. My guess is a display crash such as you have described, will be logged vociferously.
 

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