TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Anyone who got VIN, still did not get contacted by DS?

Discussion in 'Canada' started by ZooSean, May 8, 2018.

  1. ZooSean

    ZooSean ZOO

    Joined:
    Feb 16, 2018
    Messages:
    775
    Location:
    Markham, Canada
    I still did not get call or email, and I have had hard time to reach them .
     
  2. eros

    eros Member

    Joined:
    Mar 1, 2018
    Messages:
    142
    Location:
    Ontario
    Yup. I called them last week after I got my vin. Was told that they should call me this week. They have a large number of phone calls to make. Give them some time.
     
  3. akidesir

    akidesir Member

    Joined:
    Apr 25, 2018
    Messages:
    232
    Location:
    Toronto, Ontario
    I called today to the Tesla Lawrence number, and selected option 4 for delivery and I connected to an agent, and she turned out to be my delivery specialist too! She thanked me for calling and opened up my credit application and she verified if I wanted Green plates or personalized plates, and checked to make sure my details were correct (trade in or not), names etc. Advised delivery end of May or beginning of June.
     
  4. I am 3LECTRIC

    I am 3LECTRIC Member

    Joined:
    May 3, 2018
    Messages:
    78
    Location:
    Toronto, Canada
    I have a VIN but haven't received a call
     
  5. Mobsidian

    Mobsidian Member

    Joined:
    Oct 31, 2017
    Messages:
    122
    Location:
    Ajax, ON
    I have a VIN too and haven't received a call. Couldn't get through to Lawrence deliveries department yet.
     
  6. oakvillemike

    oakvillemike Member

    Joined:
    Mar 27, 2018
    Messages:
    169
    Location:
    Oakville, Ontario
    Nope, no call yet. Not calling them either. They have enough to do without one extra guy asking where his car is.
     
    • Like x 5
  7. Canuck

    Canuck Well-Known Member

    Joined:
    Nov 30, 2013
    Messages:
    6,197
    Location:
    South Surrey, BC
    Consider yourself lucky. Out here in BC we got calls but no VINs. I'd way rather a VIN and no call.
     
  8. ZooSean

    ZooSean ZOO

    Joined:
    Feb 16, 2018
    Messages:
    775
    Location:
    Markham, Canada
    Because you prefer carrying umbrella rather than oven. Looks like Elon like oven over umbrella.

    Just joking, don’t want to start another fight. Good luck, I think Tesla will push as much as possible to Canada, to delay US 200K Tex credit issue.
     
  9. 5_+JqckQttqck

    5_+JqckQttqck Active Member

    Joined:
    Apr 27, 2018
    Messages:
    1,335
    Location:
    Toronto
    Configured April 26, 2018

    RED, Aero, EAP
    Have VIN, waiting on Call (I'm expecting a call within the next two weeks for a June delivery).
     
  10. ZooSean

    ZooSean ZOO

    Joined:
    Feb 16, 2018
    Messages:
    775
    Location:
    Markham, Canada
    Someone picked up the phone yesterday around 3pm , and told me who is my DS . I am trying to call him multiple times today , but always went to a voice mail.
     
  11. noicepls

    noicepls Member

    Joined:
    Apr 20, 2018
    Messages:
    266
    Location:
    Lambton County ON.
    Got VIN last Friday (May 4), but so far nobody has reached out to me via phone or e-mail. I do not know who my DS is - shall wait for now before calling them to query.
     
  12. Zirak

    Zirak Member

    Joined:
    May 3, 2018
    Messages:
    252
    Location:
    Canada
    Got my VIN Saturday morning (6 am-ish), still have not been contacted.

    Yesterday, I contacted the 1-888 number and picked option 2 IIRC, the agent said that I didn't have a delivery specialist assigned to me yet. So I asked to see when I might be assigned one, and he just said that deliveries would be in 4-6 weeks, so anytime between then... lol
     
  13. canucksnaphook

    Joined:
    Nov 25, 2017
    Messages:
    120
    Location:
    Hamilton
    No contact here either. VIN last Saturday as well.

    VIN 257XX (not trying to hide, do not know off top of my head)
     
  14. AFGTA

    AFGTA Member

    Joined:
    May 3, 2018
    Messages:
    54
    Location:
    Georgetown, Ontario
    VIN on Monday morning (May 7). No call yet, but I called Lawrence yesterday and selected 4 for deliveries. Got Jason on the phone, who was able to open up the credit application option on my account and indicated that my DS was Mandi. Did the credit app yesterday and was approved in 20 minutes or so. Have traded a couple of e-mails with Tesla finance since to finalize the financing terms.

    Be patient.
     
  15. Zirak

    Zirak Member

    Joined:
    May 3, 2018
    Messages:
    252
    Location:
    Canada
    When were you invited/configured initially?

    I received my VIN last Saturday, but was told I was not assigned a delivery specialist yet..
     
  16. AFGTA

    AFGTA Member

    Joined:
    May 3, 2018
    Messages:
    54
    Location:
    Georgetown, Ontario
    Invited April 25
    Config April 26
     
  17. Zirak

    Zirak Member

    Joined:
    May 3, 2018
    Messages:
    252
    Location:
    Canada
    Interesting, I was invited on the same day, and configured that night. I'll try again probably tomorrow to see if I can reach someone.
     
  18. T3slaCanuck

    T3slaCanuck Member

    Joined:
    Apr 13, 2018
    Messages:
    80
    Location:
    Canada
    no call yet for me. Got my VIN last week
     
  19. Zirak

    Zirak Member

    Joined:
    May 3, 2018
    Messages:
    252
    Location:
    Canada
    Just got a call from my DS, seems like late May might be likely for delivery.
     
  20. canucksnaphook

    Joined:
    Nov 25, 2017
    Messages:
    120
    Location:
    Hamilton
    More details please...

    Am waiting for my call !!
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC