And the update after pickup.
Love the vehicle, not a fan of the service/customer service.
Mixed emotions about chat method instead talking with someone.
As for work.
Factory didn't fill the vehicle with proper coolant levels. Vehicle was in early stages of over heating when I was using it. I'm sure our low temps helped avoid that. Service filled it up.
Replaced the door handle. Not flush.
Hood alignment was half corrected. Lowered one side to match the other (which was also out of alignment, just the opposite way) instead of moving both sides to be level with quarter panels. At least it's similarly not aligned.
Trunk alignment, they told me it was corrected. Service receipt shows .6 hours to do the work.
The trunk is exactly aligned as it was before. I even checked all the bolts for tool marks on the super soft paint. None. They did nothing. Probably for the best though.
Front light alignment. Seems they moved it. They tried their best. Completely out of alignment still just in different ways. Most likely it was an impossible fix that they just didn't talk to me about. Problem is they don't explain what they've done or what they couldn't do. They just say done here is a receipt with a tiny note of what was performed.
Waiting for another appointment to have the rear seat repaired. Parts ordered so it will auto fold.
Whole car was dirty inside where they worked. Not wiped down or cleaned up after they were finished.
Not being picky on this either. I'm talking about significant dirt and debris on upholstery, on panelling, on dash, on steering wheel. The new vehicle looked like I've been using it for daily commute for months if not longer.
It could have gone better, but things could have gone worse too.
Anyway, all the best everyone. Good luck with your tesla experiences. One of the best and worst parts of tesla right now is the lack of consistency, so at least we know some experiences will be good and some will be bad.