Bay area body shop recommendations? Got rear ended.

[SJC3]

Damn, it happened. Luckily damage isn't too serious, but there are holes and paint damage from the other car's front bumper frame, plate, and screws. Look like a repair or replace situation?

Both have pros and cons. Repair, less downtime from not having to replace the HOV stickers (key reason we have this car). Maybe no paint match issues with the body of the car as they would blend out the damage area...unlikely to be the entire bumper.

Replace means peace of mind that any issues with respray, or hole repairs would ever show up down the road. Negative is waiting on HOV stickers and possible paint match issues.

Anyone recommend a good authorized body shop in the south bay? (willing to go further in bay area if worthwhile)

Speaking of those HOV stickers...anyone experience the lead time on those? Im afraid to find out!

 

[03DSG]

Damn, it happened. Luckily damage isn't too serious, but there are holes and paint damage from the other car's front bumper frame, plate, and screws. Look like a repair or replace situation?

Both have pros and cons. Repair, less downtime from not having to replace the HOV stickers (key reason we have this car). Maybe no paint match issues with the body of the car as they would blend out the damage area...unlikely to be the entire bumper.

Replace means peace of mind that any issues with respray, or hole repairs would ever show up down the road. Negative is waiting on HOV stickers and possible paint match issues.

Anyone recommend a good authorized body shop in the south bay? (willing to go further in bay area if worthwhile)

Speaking of those HOV stickers...anyone experience the lead time on those? Im afraid to find out!

View attachment 430810

I feel for you. Happened to me a year ago with a 9 day old 3. Mine had a damaged sensor, few small chunks out of the bumper and a full imprint of her front licence plate. 4 day repair. Bumper cap was removed, repaired, repainted and reinstalled. They matched the paint perfectly. I think yours should be repairable.

After repair (black specks on the closeup of the paint match to the trunk lid are just dirt specks from the drive home):

 

[SJC3]

That looks great! Glad it worked out for you. I wonder if having actual holes/punctures in the bumper will dictate replace vs repair.

 

[x0lliex]

We have a Tesla owned body show on Madbury Rd in San Jose. I would give them a try. They got my front bumper damage repaired in less than 48 hours.

 

[03DSG]

That looks great! Glad it worked out for you. I wonder if having actual holes/punctures in the bumper will dictate replace vs repair.

Shouldn’t be an issue. They basically plastic weld any damaged areas and then reshape them. I was impressed they could fill the licence plate imprint. Filling a puncture hole should be no problem. On a previous car I had a torn right through lower air dam lip that they repaired. Easier to work with plastic than metal.
It really all comes down to the shops attention to detail. Good luck!

 

[focher]

Service King in Fremont on Solar Way has repaired mine twice (because apparently the rear end of my car is an attractive target). Stellar job both times. I have the multi-coat red and they did perfect color matching and blending. If you look in their lot, they clearly know how to work on Teslas because practice makes perfect.

 

[SJC3]

Think im going to try Brooks in Fremont. A ton of great reviews and easy to get them on the phone.

 

[Cycle11111]

Damn, it happened. Luckily damage isn't too serious, but there are holes and paint damage from the other car's front bumper frame, plate, and screws. Look like a repair or replace situation?

Both have pros and cons. Repair, less downtime from not having to replace the HOV stickers (key reason we have this car). Maybe no paint match issues with the body of the car as they would blend out the damage area...unlikely to be the entire bumper.

Replace means peace of mind that any issues with respray, or hole repairs would ever show up down the road. Negative is waiting on HOV stickers and possible paint match issues.

Anyone recommend a good authorized body shop in the south bay? (willing to go further in bay area if worthwhile)

Speaking of those HOV stickers...anyone experience the lead time on those? Im afraid to find out!

View attachment 430810

I had exact same issue of being re-ended. Mine was fixed by the Tesla Body shop in San Jose - great job and one day turn around but scheduling was a little long. I understand now rear bumper repair can be done through the regular SC. My recommendation is try and schedule through the app into a regular SC as they have that repair option now. Alternate is go on the Tesla website and look up Body Shops and then call one - they will want the insurance info for the person that hit you. I stayed with the Tesla Body Shop intentionally. I also had a door ding that got fixed by a PDR mobile service that was Tesla recommended after I scheduled with the app - amazing job and their name is DentCraft (Darrell is the owner)

 

[SJC3]

Thanks Cycle11111, didnt know that the SC would do this...do they just farm it out to the same network on the Tesla website?

 

[JPP]

I thought now Tesla has prepainted ready-to-install rear bumper fascia that the Service folks can install. No respray or body shop issues.

 

[SJC3]

I thought now Tesla has prepainted ready-to-install rear bumper fascia that the Service folks can install. No respray or body shop issues.

Checked wtih an authorized body shop yesterday and they said the bumpers still come unpainted. I would def prefer a faculty painted option if it exists.

 

[WilliamG]

Checked wtih an authorized body shop yesterday and they said the bumpers still come unpainted. I would def prefer a faculty painted option if it exists.

That’s not true at Tesla SC. They should have pre-painted bumpers.

 

[RayK]

Damn, it happened. Luckily damage isn't too serious, but there are holes and paint damage from the other car's front bumper frame, plate, and screws. Look like a repair or replace situation?
View attachment 430810

You can almost read the license plate of the car that hit you!

And when you finally choose a shop, please let us know the results. I'm also in the South Bay and while I don't yet need that service <knock wood>, it's good to have some yea and nay recommendations.

 

[GoSharks]

Think im going to try Brooks in Fremont. A ton of great reviews and easy to get them on the phone.

Tesla's shop got in me a month before Brooks could. And I contacted Brooks several weeks before I contacted Tesla. The Tesla shop isn't too hard to get on the phone. Just avoid lunch times.

 

[Cycle11111]

Thanks Cycle11111, didnt know that the SC would do this...do they just farm it out to the same network on the Tesla website?

Not sure if they farm out and my assumption is they bring in pre-painted but again mine was done in the SJ Tesla body shop - I read about the SC ability afterwards and then saw an option show up on the app.

 

[SJC3]

Got the car back from Kim’s Auto Body in Santa Clara. Did a great job and no issues underneath so no problem with them not being Tesla authorized (I believe that means they can’t order parts direct).

 

[RayK]

Parts and cost, if you don't mind?

 

[SJC3]

Parts and cost, if you don't mind?

Just paint and labor. $1000

 

[redox]

We have a Tesla owned body show on Madbury Rd in San Jose. I would give them a try. They got my front bumper damage repaired in less than 48 hours.

It doesn't seem to have great reviews online:
Google Maps

 

[SJC3]

It doesn't seem to have great reviews online:
Google Maps

Worse on yelp which is why I avoided them. They didnt seem to want the business when I called as well.