Logger
Member
Wow! How old and miles on it? I guess your talking me into extended warranty!
Ours was built in 2016 near the end of the year because it has AP2. It was an inventory model though so we didn't design it so I'm not entirely sure when in 2016 it was built outside of after AP2 was brought out.
The thing is the issue I'm seeing we've been seeing since we had it. Which is the MCU not coming back on. Not just it taking a while to boot up. The car itself would boot up and allow me to drive after a bit, but the MCU would be hosed until I rebooted it. But it was very random. I'm not joking when I said it would happen once a quarter. About every 3 months the MCU would go out. Most recently it was July 2018, October 2018, then January 2019. When it first happened in 2017 I called the Service Center and they told me that if it comes back on after a reboot it should be fine. So for the first year I'd just reboot it without thinking about it. Then after realizing it happened pretty consistently once every 3 months I called the Service Center again after doing some research and hearing about some of the older MCU going out or failing. They said that they couldn't see anything from the logs but if the reboot makes it come back up then it should be fine. Before October it always happened whenever the car was not charging. Once it started interrupting the charging I made an appointment specifically for the issue. Since I made the appointment when the car had 48,000 miles they were willing to replace it even though now it's past 50k because I had brought up the issue before the warranty was up. This is why I go back to making sure you document everything. Sadly my phone calls with the service center weren't documented but the appointments were. We went back and forth on the extended warranty. Make sure you read through all of it because I thought I had read it doesn't cover everything and you must do the annual services or else it's void.