Cant access service mode

[Callipygian]

Has anyone ever had issues getting into service mode? I get past enabling then just get the spinning wheel of death non-stop.

 

[LucasZ]

I have the same problem - anyone know how to fix it ?

 

[GtiMart]

Just in case, have you rebooted your infotainment system once?

 

[LucasZ]

my battery is dead so every time I connect jump start its rebooting also I tried 2 scroll wheel reset couple times - now only I can do factory reset that's all what's possible

 

[Callipygian]

I have the same problem - anyone know how to fix it ?

I replaced my vcfront and after programming not only did car start but now im able to get to service mode and a variety of other things that were not working

 

[LucasZ]

that's good news - so did you just purchased new from Tesla and then do normal update soft. as normal or it need to be special procedure ?

 

[Callipygian]

that's good news - so did you just purchased new from Tesla and then do normal update soft. as normal or it need to be special procedure ?

Bought from a reseller in socal and had a friend with toolbox program it, i can ask him exactly what he did.

 

[LucasZ]

well I don't have a. toolbox im just wondering if is easier to call Tesla and have them to reset vcfront - or try my luck with new device. or if anyone is from Boston MA with toolbox I can pay

 

[Mohain]

Has anyone found a fix to this?

 

[golfpilot]

Has anyone found a fix to this?

I think this last update has a real problem. I did the update and my 12v has been draining nonstop and I can’t enter service mode. There is nothing wrong with my 12v

 

[golfpilot]

I think this last update has a real problem. I did the update and my 12v has been draining nonstop and I can’t enter service mode. There is nothing wrong with my 12v

I was able to save my 12v by disconnecting the terminals doing a hard boot. Letting it sit off for a couple of seconds, then reconnecting the 12v terminals. After the Hard Reboot, the battery 12v battery started charging and I can now enter service mode again. Not a very good solution. In 5 years, that is the first time I have had that issue after an update. I did the update in a metal hangar with no Cellular data, I wonder if that had anything to do with it.

 

[Mohain]

I was able to save my 12v by disconnecting the terminals doing a hard boot. Letting it sit off for a couple of seconds, then reconnecting the 12v terminals. After the Hard Reboot, the battery 12v battery started charging and I can now enter service mode again. Not a very good solution. In 5 years, that is the first time I have had that issue after an update. I did the update in a metal hangar with no Cellular data, I wonder if that had anything to do with it.

So you disconnected the 12v and put it back on, hard reset the MCU (brake + scroll wheel till T shows up)?

 

[Mohain]

I just disconnected the main power from the car (behind passenger seat)
Took off the negative terminal of the 12v, then the positive.
Waited 10 minutes.
Connected positive terminal, then negative.
Plugged back in main power disconnect.
Rebooted MCU (brake + scroll wheel)

and i still cant get in to service mode... with this update. It keeps spinning.