Camper was all packed up, we were ready to head out -- and had to abort our camping trip.
Tesla X cannot manually engage trailer mode. Switch is greyed out -- can't toggle it.
Spoke with Tesla mobile service and they didn't really have any ideas; it's supposed to automatically detect and then engage, and certainly it should be able to be manually engaged.
I checked the power at the switch. It's very strange, the voltage is low and drops even lower when under load, e.g. outputting less than 5V (should be 12). Not sure if it's the 12V system.
Overall, it sounds like some sort of controller issue. I verified all lighting and the connector to the trailer itself is working by hooking it up both to a 2nd test vehicle as well as a 9V battery.
Service tech scheduled for Friday. Can folks check to see if you can manually enter Trailer Mode (Note: NOT "Tow Mode") under the driving settings menu (right underneath Creep Mode etc.)? Thank you.
Tesla X cannot manually engage trailer mode. Switch is greyed out -- can't toggle it.
Spoke with Tesla mobile service and they didn't really have any ideas; it's supposed to automatically detect and then engage, and certainly it should be able to be manually engaged.
I checked the power at the switch. It's very strange, the voltage is low and drops even lower when under load, e.g. outputting less than 5V (should be 12). Not sure if it's the 12V system.
Overall, it sounds like some sort of controller issue. I verified all lighting and the connector to the trailer itself is working by hooking it up both to a 2nd test vehicle as well as a 9V battery.
Service tech scheduled for Friday. Can folks check to see if you can manually enter Trailer Mode (Note: NOT "Tow Mode") under the driving settings menu (right underneath Creep Mode etc.)? Thank you.