My MYP will not wake up after it sleeps. App continuously runs searching for car. I have to wake it up manually for app to connect. I bought a keyfob a while ago. Brought key fob to work and hit lock button to wake car from window then app connected. Anyone have suggestions? Software 2022.28.2. iPhone 13 with iOS16.0.2 and Tesla app is current.
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Car Inaccessible Via App After Some Time
- Thread starter FormationLap
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WilliamG
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When I can't connect from my iPhone, neither can Tesla. That would be the best way to tell if it's your end or their end. I've called them several times when the car is asleep, and they cannot connect either.
WilliamG
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No suggestions other than when the car is next asleep and you can't wake it up remotely, give Tesla a call. They can see if they can connect, and then schedule service for you, most likely.
WilliamG
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I'll be interested as to what they say. Be sure the car is asleep (turn off your BT on your phone) before they show up. They won't be able to do much if the car is awake and thus behaving normally when the person shows up...
Tesla tried to connect to car the entire day. They moved my appt to a local service center. They stated they needed to order a part…. ”connectivity board” See response below.
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WilliamG
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WilliamG
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Srad600Volt
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WilliamG
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Not funny but LOL. Can’t wait to waste day there for that. It has to be a recent software issue somehow. It all started for me with 2022.28.2.
WilliamG
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Srad600Volt
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Srad600Volt
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Also, it took them almost a week to complete this work on my car “diagnosis”…they claimed. Hopefully they complete your work more quickly.
Had it in yesterday they kept it over night. Still no resolution. Will Not wake up from my phone. They thought it was related to my phone and cell svc. I handed them my phone and logged out of my app and said connect my phone to another car. one of the managers cars was parked and asleep. my phone woke their car right up…… not my device issue. Brought it home as they wanted me to try changing my Tesla password as they said another app is trying to connect to my car? Changed my password still an issue. I am a little disappointed. Called them and left a message. I’m sure I have to go back.
WilliamG
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WilliamG
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