car is offline (LTE)

[rawzen]

Second day in a row car is offline while on LTE to be accessed from the app and api (teslafi).
It reconnected after poweroff/reset steps yesterday, but today the same issue again.
LTE itself is working - streaming, maps, but not in the app/api.

Gonna call support later today, but is there anyone else experienced the same?
(LR AWD ,FW 2019.16, HW3, 2 weeks after delivery)

 

[SJC3]

Anyone see recent improvements? 12.1.2 here and getting frequent disconnects when coming out of my work garage which has no signal. LTE won’t work my whole commute home.

 

[Timothyj999]

Anyone see recent improvements? 12.1.2 here and getting frequent disconnects when coming out of my work garage which has no signal. LTE won’t work my whole commute home.

I am also having this problem (3 or 4 times since my last software update a couple weeks ago), along with my phone not being recognized. Quick fix is to touch the LTE symbol on the screen and cycling the wi-fi on/off--for some reason this gets everything synced up again. Hope this helps.