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Charge Port Plastic Guide Broke

Discussion in 'Technical' started by vashspike, Oct 6, 2019.

  1. vashspike

    vashspike New Member

    Joined:
    Oct 6, 2019
    Messages:
    2
    Location:
    San Bernardino
    Has this been a problem for many others? I'm awaiting mobile service to come and check it out but one of the two big prongs lost a plastic guide ring. I've been very careful when plugging/unplugging my vehicle and the car is only 3 months old. At first it seemed like the cable wouldn't plug in without this piece but after gently working at it I was able to get it to charge. Very disappointing but hopefully they will take care of it.

    IMG_8092.jpg IMG_3450.JPG

    2019 White Model 3 Standard Range Plus
     
  2. kevyli

    kevyli Member

    Joined:
    Sep 17, 2015
    Messages:
    13
    Location:
    Atlanta, GA
    I had a mobile service done last month and they preemptively replaced mine. They said this was a common issue. Mine was a 2018 build
     
  3. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    7,482
    Location:
    Northern Virginia, USA
    They replaced my two pins last week at a service visit and I’ve seen other posts. I think it’s a rolling upgrade as you are in for anything else. We had no issues with them, though.

    Others, I’d just be careful with charging.
     
  4. RubberToe

    RubberToe Supporting the greater good

    Joined:
    Jun 28, 2012
    Messages:
    2,880
    Location:
    El Lay
    Ditto

    RT
     

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