Hi Everyone!
So a few days ago I got home after driving to charge my car and I immediately went to charge my car. It was around -6F weather the last few days (in Colorado) and I had around 25 miles remaining on my car. My mobile charger is plugged into standard outlook only pulling in 110V and it hasn't been an issue charging in this weather in the past. The next day around 16 hours later, I checked my car and it drained the battery all the way to 0%. Usually it would at least keep the charge and I've never seen it drain while being plugged in.
I left in the charger for a couple of days and noticed it was trying to heat the car battery and swap between charging at 4mi/hr to warming the battery. It was also doing odd things like whenever I opened the car door, the charging would stop and start blinking red with the error: BMS_a174. I figured the temp was too cold to heat the battery and charge the car so I'd wait until the temp increased. I put a service request in and the center seemed to agree with that theory. At this time, the app showed 0mi/hr and no message showing it was heating the car battery.
Today the temp increased to 40F and I unplugged and plugged the charger back and it showed that it was warming the battery again. I ran the cabin heater in my car for a while to get it to warm up and the message for warming the battery went away and then it finally showed 4mi/hr charging. It's been showing that consistently for the last 3 hours, but the battery still shows as 0% and no miles have been added.
Any thoughts on what could be causing this? Is the battery just super dead and needs time? Could the mobile charger just be busted? Is there an issue with the charge port?
Thanks in advance!
So a few days ago I got home after driving to charge my car and I immediately went to charge my car. It was around -6F weather the last few days (in Colorado) and I had around 25 miles remaining on my car. My mobile charger is plugged into standard outlook only pulling in 110V and it hasn't been an issue charging in this weather in the past. The next day around 16 hours later, I checked my car and it drained the battery all the way to 0%. Usually it would at least keep the charge and I've never seen it drain while being plugged in.
I left in the charger for a couple of days and noticed it was trying to heat the car battery and swap between charging at 4mi/hr to warming the battery. It was also doing odd things like whenever I opened the car door, the charging would stop and start blinking red with the error: BMS_a174. I figured the temp was too cold to heat the battery and charge the car so I'd wait until the temp increased. I put a service request in and the center seemed to agree with that theory. At this time, the app showed 0mi/hr and no message showing it was heating the car battery.
Today the temp increased to 40F and I unplugged and plugged the charger back and it showed that it was warming the battery again. I ran the cabin heater in my car for a while to get it to warm up and the message for warming the battery went away and then it finally showed 4mi/hr charging. It's been showing that consistently for the last 3 hours, but the battery still shows as 0% and no miles have been added.
Any thoughts on what could be causing this? Is the battery just super dead and needs time? Could the mobile charger just be busted? Is there an issue with the charge port?
Thanks in advance!