I wanted to see if anyone has seen this same error recently.
I took my Model 3 to a hotel in Houston that is set up with 3 destination chargers. The hotel has a Model X as their hotel car, and they charge it at the destination chargers every night. In addition, plugshare has a checkin from a Model S user without issues charging the car.
When the hotel tried to charge my new Model 3, the car would attempt to start charging. The voltage would reach approx 280 volts (I believe it was 278 volts), then the car would immediately stop charging and say something along the lines of: "Cannot charge. Voltage too high." I attempt to reduce the charging current to as low as 15 amps, but the same error occurred.
What's interesting is that the Plugshare entry for this location (located here) has a screenshot from the Model S user, where the car is charging at 42 amps at 275 volts.
Two questions:
- How is it possible for an HPWC to even receive 275+ volts as an input, when the grid provides 240 volts? What am I missing here?
- Did the charger circuitry or software for the Model 3 change, so that's why the Model 3 was rejecting the charge, whereas an S/X don't have the same issue?
In the end, I had to drive out to a supercharger to charge.
Thanks for your help.
I took my Model 3 to a hotel in Houston that is set up with 3 destination chargers. The hotel has a Model X as their hotel car, and they charge it at the destination chargers every night. In addition, plugshare has a checkin from a Model S user without issues charging the car.
When the hotel tried to charge my new Model 3, the car would attempt to start charging. The voltage would reach approx 280 volts (I believe it was 278 volts), then the car would immediately stop charging and say something along the lines of: "Cannot charge. Voltage too high." I attempt to reduce the charging current to as low as 15 amps, but the same error occurred.
What's interesting is that the Plugshare entry for this location (located here) has a screenshot from the Model S user, where the car is charging at 42 amps at 275 volts.
Two questions:
- How is it possible for an HPWC to even receive 275+ volts as an input, when the grid provides 240 volts? What am I missing here?
- Did the charger circuitry or software for the Model 3 change, so that's why the Model 3 was rejecting the charge, whereas an S/X don't have the same issue?
In the end, I had to drive out to a supercharger to charge.
Thanks for your help.