Hey everyone, first post, and proud owner of my first Tesla as of two weeks ago. Found tons of valuable info here as I was researching, thanks to everyone.
Q: Recently purchased a used 2020 Model 3 SR+ with ~14,000 miles. It has a clean title but Carfax history shows it had a "minor to moderate" collision in late 2021 at the front driver side fender and was claimed "total loss" by insurance at the time. However, it has since been repaired and somehow(?) still has a clean title.
The original owner purchased and drove the car in TX (actually, I think it may have been leased). Best I can tell from the Carfax, after the accident it was sold, fixed, and resold to a second owner in CA. The second owner then traded it into a dealer in CA, which is where I bought it. I've wanted a Model 3 for years now and finally decided to pull the trigger.
We take semi-frequent longer roadtrips (300-500 miles) and so Supercharging is fairly important to us. I did a ton of research before buying a used Model 3 and thought I was safe with this car because despite it having a previous accident, it still has a clean title. We have a roadtrip coming up in about 2 weeks, so I went to test out the Supercharging a few days ago and when I plugged it in, the screen gave me a message "Supercharging Not Enabled. Try AC Charging." Thought it was maybe because I hadn't set up a payment method yet, so I did that, and still received the same message. So I call Tesla and they tell me the vehicle has a salvage title. I explain that I'm aware it had a prior accident but it actually has a clean title. This seemed to shock the rep I was speaking with, and he said he had to talk to his manager and would get back to me. A few days later I get an email from who I assume was his manager and it just said "Our records are not wrong. We cannot clear the title. Call the person you bought the vehicle from."
So now I'm concerned that I may have missed a nuance during my research and that it's not just salvage title vehicles that can't supercharge, but any vehicle that has had an accident or that Tesla deems unfit.
Does anyone know any more detail about being able to supercharge a car with clean title that has had an accident?
Is the Tesla rep I spoke to wrong?
Can they in fact update the title in their system to be clean and re-enable supercharging?
Or is there any sort of inspection I can have them do to clear it for supercharging? If so, any idea on cost?
There are no other public non-Tesla "superchargers" we can use are there?
This would be a huge bummer for us if we couldn't supercharge, hoping I didn't fail in my research and buy a car that can't supercharge :/.
Thank you!
Z
Q: Recently purchased a used 2020 Model 3 SR+ with ~14,000 miles. It has a clean title but Carfax history shows it had a "minor to moderate" collision in late 2021 at the front driver side fender and was claimed "total loss" by insurance at the time. However, it has since been repaired and somehow(?) still has a clean title.
The original owner purchased and drove the car in TX (actually, I think it may have been leased). Best I can tell from the Carfax, after the accident it was sold, fixed, and resold to a second owner in CA. The second owner then traded it into a dealer in CA, which is where I bought it. I've wanted a Model 3 for years now and finally decided to pull the trigger.
We take semi-frequent longer roadtrips (300-500 miles) and so Supercharging is fairly important to us. I did a ton of research before buying a used Model 3 and thought I was safe with this car because despite it having a previous accident, it still has a clean title. We have a roadtrip coming up in about 2 weeks, so I went to test out the Supercharging a few days ago and when I plugged it in, the screen gave me a message "Supercharging Not Enabled. Try AC Charging." Thought it was maybe because I hadn't set up a payment method yet, so I did that, and still received the same message. So I call Tesla and they tell me the vehicle has a salvage title. I explain that I'm aware it had a prior accident but it actually has a clean title. This seemed to shock the rep I was speaking with, and he said he had to talk to his manager and would get back to me. A few days later I get an email from who I assume was his manager and it just said "Our records are not wrong. We cannot clear the title. Call the person you bought the vehicle from."
So now I'm concerned that I may have missed a nuance during my research and that it's not just salvage title vehicles that can't supercharge, but any vehicle that has had an accident or that Tesla deems unfit.
Does anyone know any more detail about being able to supercharge a car with clean title that has had an accident?
Is the Tesla rep I spoke to wrong?
Can they in fact update the title in their system to be clean and re-enable supercharging?
Or is there any sort of inspection I can have them do to clear it for supercharging? If so, any idea on cost?
There are no other public non-Tesla "superchargers" we can use are there?
This would be a huge bummer for us if we couldn't supercharge, hoping I didn't fail in my research and buy a car that can't supercharge :/.
Thank you!
Z
