At my wit’s end with this.
Last month, vehicle experienced “rattling” from behind glovebox when activating heating/cooling system. Climate otherwise worked well. Took to service center and got the rattling fixed.
However, since that time, my climate system barely works. If I set it to anything but hi or low, auto sits the fan at 5 or 6 (barely felt through the vents) and uses the head and feet vents. I set the vehicle to 80 degrees and while the app reported it was at 84 degrees inside, a thermometer I placed in the vehicle said it was just over 60. If I set it to hi or low (or manual and jack the fan up to 11), it does heat/cool, but again, after 10 minutes of that, my thermometer reported about 70 degrees while the app reported 82. Basically everything between hi and low feels like the same temp-lukewarm.
The thermometer temps felt more accurate to what I felt like the temps were.
On top of that I can no longer use the temperature maintain function (dog mode etc) or turn on climate from the app. Trying from the app gets “failed to turn on climate.” Trying from within the car says “climate keeper unavailable due to system fault.”
Took vehicle to service center (80 minutes away) on Tuesday with these complaints, and get it back today and told “nothing is wrong” even though the vehicle was reporting errors when they ran diagnostics.
I’ve seen on at least one forum someone reported this exact issue, but no one seemed to know the cause or what the SC did to fix it, if anything. I’ve tried hard rebooting.
I’m really frustrated at this point and looking into lemon law options if they continue to fail to repair this issue. But I’m hoping someone here has had this issue and got it fixed and can share what the sc did to fix it.
(My very amateur guess is its a temperature sensor failure. My app will read the car as being 84 degrees when the interior is actually mid 60s-70 per a thermometer placed in my vehicle, and just being in the car and knowing it is not 84 degrees. If the temperature sensor is not working correctly, it would make sense that climate keeper can't keep the accurate temp).
Last month, vehicle experienced “rattling” from behind glovebox when activating heating/cooling system. Climate otherwise worked well. Took to service center and got the rattling fixed.
However, since that time, my climate system barely works. If I set it to anything but hi or low, auto sits the fan at 5 or 6 (barely felt through the vents) and uses the head and feet vents. I set the vehicle to 80 degrees and while the app reported it was at 84 degrees inside, a thermometer I placed in the vehicle said it was just over 60. If I set it to hi or low (or manual and jack the fan up to 11), it does heat/cool, but again, after 10 minutes of that, my thermometer reported about 70 degrees while the app reported 82. Basically everything between hi and low feels like the same temp-lukewarm.
The thermometer temps felt more accurate to what I felt like the temps were.
On top of that I can no longer use the temperature maintain function (dog mode etc) or turn on climate from the app. Trying from the app gets “failed to turn on climate.” Trying from within the car says “climate keeper unavailable due to system fault.”
Took vehicle to service center (80 minutes away) on Tuesday with these complaints, and get it back today and told “nothing is wrong” even though the vehicle was reporting errors when they ran diagnostics.
I’ve seen on at least one forum someone reported this exact issue, but no one seemed to know the cause or what the SC did to fix it, if anything. I’ve tried hard rebooting.
I’m really frustrated at this point and looking into lemon law options if they continue to fail to repair this issue. But I’m hoping someone here has had this issue and got it fixed and can share what the sc did to fix it.
(My very amateur guess is its a temperature sensor failure. My app will read the car as being 84 degrees when the interior is actually mid 60s-70 per a thermometer placed in my vehicle, and just being in the car and knowing it is not 84 degrees. If the temperature sensor is not working correctly, it would make sense that climate keeper can't keep the accurate temp).
