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That was my concern as well and I did end up going over the 30 days, had to re-apply and my rate appears to be the same. If it increased, I would definitely make a very big deal about it, demanding some sort of compensation on Tesla's end (part$$$/upgrade$$$). Maybe @Upscaleman has some thoughts/strategies
Do what Ketchups said...
what Upscaleman said...Any key phrase suggestions? I'm sure they won't go for, "I'm mad, gimme wheels..."
UPDATE 2/13:
Six weeks today... Still no concrete delivery date. The only sliver of info I was able to pry from the Used Vehicle Sales Advisor was all the parts ordered for the refurbishment SHOULD have been received on Monday 2/5. He would not elaborate what was being repaired. He assured me that I would be given an inspection report at delivery that should include all refurbished items.
I did receive an offer though the website for my trade, so I guess they expect delivery in the next two weeks since the trade offers expire.
I've also had to re-apply for the loan with Alliant now that my pre-approval has expired. This has made me the most irritated.
Old rate 1.49%. New rate 3.24%!! It looks like all of their rates jumped mid January.
This excessive delay has now cost me ~$2000 over the life of the loan.
I know I'm going to love my MS, but this process makes me wary of recommending the CPO process to anyone. My parents are looking to pull the trigger on a CPO MX but I've suggested they hold off for now.
A normal car buyer will be turned off by the simple lack of communication. Nevermind putting a deposit on a car they haven't seen and may wait 6-8 to do so.
I guess it depends on the dealership. In my case I had the financing agreement agead of time but wasn’t asked to sign it before the big day, and also they gave me ample time and space to check out the car before signing my trade over to them and finalizing the sale.UPDATE 2/17:
Took delivery today!! Just short of 7 weeks.
You were all correct, no consistent contact until the end. There were a flurry of emails the last two days before delivery. It is very strange signing your loan paperwork days before picking up the car. As well as the actual delivery, they want you to fill out the entire delivery packet before you even lay eyes on the car.
As for the car, wow! There are a few small scratches and the head liner is a bit dirty but it does look like a new car! I forgot to request the inspection/refurbishment report during delivery but I should be able to call Tesla Support for that now that I own the car.
Congratulations!!! Welcome to the Family!!!UPDATE 2/17:
Took delivery today!! Just short of 7 weeks.
You were all correct, no consistent contact until the end. There were a flurry of emails the last two days before delivery. It is very strange signing your loan paperwork days before picking up the car. As well as the actual delivery, they want you to fill out the entire delivery packet before you even lay eyes on the car.
As for the car, wow! There are a few small scratches and the head liner is a bit dirty but it does look like a new car! I forgot to request the inspection/refurbishment report during delivery but I should be able to call Tesla Support for that now that I own the car.
I looked into their CPO options with one of their reps a while back. Told them that being required to put down money before I could see the vehicle was a non-starter. Rep said that they would spend “over 1k making improvements to the vehicle”. Told him I’d prefer to keep my $1k and choose what improvements I want made. They had no accommodation for even seeing pictures or choosing what I preferred be done. So instead I bought an equivalent 2013 Model S from the local GMC dealer for $15k less.
I wish there was some way to convey how awful the CPO experience is to Tesla execs.
UPDATE 2/13:
Six weeks today... Still no concrete delivery date. The only sliver of info I was able to pry from the Used Vehicle Sales Advisor was all the parts ordered for the refurbishment SHOULD have been received on Monday 2/5. He would not elaborate what was being repaired. He assured me that I would be given an inspection report at delivery that should include all refurbished items.
I did receive an offer though the website for my trade, so I guess they expect delivery in the next two weeks since the trade offers expire.
I've also had to re-apply for the loan with Alliant now that my pre-approval has expired. This has made me the most irritated.
Old rate 1.49%. New rate 3.24%!! It looks like all of their rates jumped mid January.
This excessive delay has now cost me ~$2000 over the life of the loan.
I know I'm going to love my MS, but this process makes me wary of recommending the CPO process to anyone. My parents are looking to pull the trigger on a CPO MX but I've suggested they hold off for now.
A normal car buyer will be turned off by the simple lack of communication. Nevermind putting a deposit on a car they haven't seen and may wait 6-8 to do so.
There is literally NOTHING to look at, as the CPO cars will have ZERO damage on them at the time of delivery. No dings, No dents, No curb rash, no Scratches. Just a little dirt here and there, IF you look very closely, and I'm pretty damn detailed.I feel awful for you. Why can't they refurbish these CPO cars and then offer them for sale so people who want to buy a CPO car can inspect the car and then buy it right away without all the disappointment, drama, and weeks of delays?
It seems buying a CPO car is a bit of a crapshoot the way the CPO program is presently structured
There is literally NOTHING to look at, as the CPO cars will have ZERO damage on them at the time of delivery. No dings, No dents, No curb rash, no Scratches. Just a little dirt here and there, IF you look very closely, and I'm pretty damn detailed.
It's just a PITA waiting, especially with so many CPO's that have sold recently. I had to pretend that I ordered a 'brand new Tesla' and that is just the wait expected for them to 'build' my order 'configuration'.
The only things missing during the delivery ceremony were strawberries and champagne.
I agree, my car was not perfect at delivery but damn close to it. I got the impression that they want to work with you through the service department which is fine by me, especially that the more I drive the car thw more I get to know of the little quirks that I want them to fix which is why I’m buying a CPO to begin withWhen someone sells me a used car and tells me "there is nothing to look at," that's when I really start worrying about what they are selling me
There is literally NOTHING to look at, as the CPO cars will have ZERO damage on them at the time of delivery. No dings, No dents, No curb rash, no Scratches. Just a little dirt here and there, IF you look very closely, and I'm pretty damn detailed.
It's just a PITA waiting, especially with so many CPO's that have sold recently. I had to pretend that I ordered a 'brand new Tesla' and that is just the wait expected for them to 'build' my order 'configuration'.
The only things missing during the delivery ceremony were strawberries and champagne.
Sucks to suck. If it wasn't up to par, you should have walk away and requested another car or refund of your deposit.I can tell you first hand that CPO cars can come with scratches (and many chips). They didn't even detail my CPO car prior to delivery and I had to have it detailed locally.
There is literally NOTHING to look at, as the CPO cars will have ZERO damage on them at the time of delivery. No dings, No dents, No curb rash, no Scratches. Just a little dirt here and there, IF you look very closely, and I'm pretty damn detailed.
It's just a PITA waiting, especially with so many CPO's that have sold recently. I had to pretend that I ordered a 'brand new Tesla' and that is just the wait expected for them to 'build' my order 'configuration'.
The only things missing during the delivery ceremony were strawberries and champagne.
UPDATE 2/17:
Took delivery today!! Just short of 7 weeks.
You were all correct, no consistent contact until the end. There were a flurry of emails the last two days before delivery. It is very strange signing your loan paperwork days before picking up the car. As well as the actual delivery, they want you to fill out the entire delivery packet before you even lay eyes on the car.
As for the car, wow! There are a few small scratches and the head liner is a bit dirty but it does look like a new car! I forgot to request the inspection/refurbishment report during delivery but I should be able to call Tesla Support for that now that I own the car.