Got the car back today and was charged the $1,300. Their tech determined it was caused by an impact (it did look like there was a point where the crack spider webbed from and it grew 10x since I noticed it so whatever caused it probably happened within a few days of seeing it).
Nevertheless, I'm happy to have my baby back and thought the service experience was fairly good despite the hit on my wallet. Was able to get a loaner (my Range Rover dealer only had loaners if you scheduled 1-2 months in advance), got the car back the next day, liked that the paperwork signing was all done via email, and loved that the app kept me updated (noticed on the app that it was ready for pickup shortly before they called).
PS - I did find it funny that the nav on the Tesla doesn't fully know how to get the Tesla Service Center in San Rafael. It has you turn onto a road that is parallel to it that doesn't have an entrance to the Tesla Service. Had to drive around to find it. Guess that's on Google, but still found it funny.
PPS - Driving a Model S P75D felt more like a "regular" car than the 3. The steering wheel felt like I was driving a bus because I had gotten used to the smaller M3 wheel and doing previously-normal things like adjusting the vents, steering wheel, and other stuff felt odd. I also didn't like driving with the light of the screen behind the wheel shining in my face when driving at night. Guess I'm just really used to and at home in my M3.
Hopefully yours never has to deal with it. Mine has some massive panel gap and paint issues, so hopefully this is just the last of it.
