Thats not true at all and it hilarious every time someone tries to point this out as the "difference". There was a point in time when I believed this also, until they stopped being s startup:
Tesla has no dealers: Right, only "Showrooms" with Sales Advisors(Salesman) that will talk to you, get your information, and try to get you to put down a $250 Reservation (Order).
Tesla has no Salesman: Right, only "Sales Advisors" who will call, text and ask you to reserve, come test drive because now is a great time.
Tesla has upfront pricing, no mark-ups: Yup, only $20k+ to get a Cybertruck if you want it NOW.
Tesla cuts features and charges more, doesn't include floor mats in a $35k car, can take away your charging privileges if you piss them off, will blame you for anything wrong with the car etc. etc. etc.
Yup, Tesla is not and does not want to be like any other manufacturer .....smh.... Are you all really this blind?