Dashcam ( M3 refresh with tesla thumb drive)

[Anfieldgaz]

Having had the car a few days now, I'm noticing that the dashcam icon Keeps disappearing from the screen.
Happens when I get into the car to drive I notice its not on the screen. I then take the thumb drive out plug it back in and it then works??

Anyone else having this issue?

 

[Broooce]

Yes lots of posts about this on Facebook. Raised a service call and they have been looking at his remotely for me but can’t say what it is. Get it logged as the more do the better chance they will sort it.

I feel mine is linked to not using the car for a few days or after charging.

 

[Arran]

Same here, a two button reboot fixes it. But then it goes after the car has gone to sleep, also it’s not recording sentry footage correctly

 

[Broooce]

Not sure whether to try a different usb maybe the often recommended ssd. I have provided them with dates and times that I have had to remove the usb and replace but it hasn’t helped.

The last message suggested trying the usb in the other front USB port but I didn’t think the refreshed model had one unless someone can tell me differently

 

[Jason71]

May not be a factor here but just as a general point. What sort of drive are you using? Thumb drive is not the ideal medium. They are not durable enough to last long and some are not fast enough either . An SSD or a Sandisk Max Endurance microSD card are probably the best options.

 

[Anfieldgaz]

What sort of drive are you using? Thumb drive is not the ideal medium. They are not durable enough to last long and some are not fast enough either . An SSD or a Sandisk Max Endurance SD card are probably the best options.

Its the thumb drive that now comes with the car supplied by tesla. Surely if its supplied with the car it should work and be compatible

 

[Jason71]

Its the thumb drive that now comes with the car supplied by tesla. Surely if its supplied with the car it should work and be compatible

fair enough you would think so. I was not aware they were now suppling one

 

[Anfieldgaz]

Not sure whether to try a different usb maybe the often recommended ssd. I have provided them with dates and times that I have had to remove the usb and replace but it hasn’t helped.

The last message suggested trying the usb in the other front USB port but I didn’t think the refreshed model had one unless someone can tell me differently

Your right the refresh model only comes with one USB A port which is in the glovebox. Not sure if getting a USB C drive would work??

 

[Anfieldgaz]

fair enough you would think so. I was not aware they were now suppling one

Yeah the refresh model comes with one supplied in the glovebox

 

[Sangram]

Same here, it is very temperamental. It was alright today morning, just checked the icon has disappeared. Had to remove and reinsert the USB drive. This issue started after the new update.
Also it doesn’t record the entire journey. Isn’t it supposed to record the whole journey?

 

[MrBadger]

Also it doesn’t record the entire journey. Isn’t it supposed to record the whole journey?

Its not like a more traditional dashcam. Whilst it continuously records, it constantly overwrites all bar the last 60 minutes unless you manually chose to save a 10 minute clip by pressing the icon on the screen, or, if feature enabled, honking the horn.

 

[kelvin 660]

Did you try formatting the USB drive in the car?

 

[Medved_77]

If anyone is thinking of ditching the Tesla provided USB stick in place of an SSD, I've been using this for a few weeks now and think it's great:

https://www.amazon.co.uk/dp/B07JK3GGCC/ref=cm_sw_r_cp_apa_fabc_l245Fb4STZ2FP?_encoding=UTF8&psc=1

250GB for £35 and it's tiny. Comes with USB A to USB C cable.

 

[gdallas]

Using a 1TB SanDisk ssd here on my 2021. Icon remains on/red all the time as expected. However I have had it connected in centre console as I didn't have the USB c female to usb adapter for glove box fit. As of today I've moved it to glove box as the adapter arrived. I noticed a notifications today saying its not connected, but the icon was there /red. Not checked to see of its been recording to be fair.

Video Playback can be sketchy mind you. Video jumping about the timeline.

 

[Tes1aFanBoy]

YMMV but I took the supplied Tesla USB out shortly after collection. It seemed to record sentry footage but was unable to play it back. I've since swapped it for a Sandisk 120GB USB drive and it seems faultless so far. Worth trying a different USB, even if you have a spare one lying around just to see if it makes a difference.

 

[Anfieldgaz]

Did you try formatting the USB drive in the car?

No. Didn't think I needed to as its the stock drive that now comes with the car. No instructions to format it at all??

 

[Twinkleten]

Not sure whether to try a different usb maybe the often recommended ssd. I have provided them with dates and times that I have had to remove the usb and replace but it hasn’t helped.

The last message suggested trying the usb in the other front USB port but I didn’t think the refreshed model had one unless someone can tell me differently

The (other ports) on the refresh are in the rear panel of the central console, these are USB C.

 

[Twinkleten]

Your right the refresh model only comes with one USB A port which is in the glovebox. Not sure if getting a USB C drive would work??

The refresh also has USB C in the rear panel of the central console.

 

[Mrklaw]

I had this issue constantly. It used to disappear and when I went to settings, it would show messages like format USB stick - suggesting the stick had an issue. I’d format it, dashcam would work for the drive, then disappear again.

Ended up buying a T5 SSD for the glove box and its been fine since

Stupid because they’re providing a USB stick for that use - seems entirely unfit for purpose

 

[PSmigg]

Stupid question but am I right in thinking you can use any of the USB ports for the sentry/dashcam drive? It doesn’t just have to be the one in the glovebox?