Hello everyone -
First post here. I was excited to join the elite group of ownership with you all with a home delivery scheduled for tomorrow (3/13/2020) when I just got off the phone with Buena Park (Southern California). My delivery is delayed 7-10 days with a “badging issue”. The rep told me the car arrived with no badges and parts are on order, and the vehicle cannot be released without them. While I agree the car should have the badges I am a little irked that I had been counting down the days, just sent over a hefty down payment, and cleared a Saturday morning to welcome home the newest member of our family. Has this happened to anyone else and should I suggest my sales rep compensate with something (supercharge miles, connectivity) for the inconvenience? Thank you in advance for your thoughts.
First post here. I was excited to join the elite group of ownership with you all with a home delivery scheduled for tomorrow (3/13/2020) when I just got off the phone with Buena Park (Southern California). My delivery is delayed 7-10 days with a “badging issue”. The rep told me the car arrived with no badges and parts are on order, and the vehicle cannot be released without them. While I agree the car should have the badges I am a little irked that I had been counting down the days, just sent over a hefty down payment, and cleared a Saturday morning to welcome home the newest member of our family. Has this happened to anyone else and should I suggest my sales rep compensate with something (supercharge miles, connectivity) for the inconvenience? Thank you in advance for your thoughts.