I have a Model 3 that is 1.5 years old. At delivery the driver seat rear panel was loose and noted at inspection. A home service call popped it back into place but that did not last long, I guess the coupling sites were loose. A few months later, I experienced an additional problem - seat will not go forward or backward, all other directional movements work. You can hear it click and the car "thinks" the seat position changed because it offers the option to save the new setting on the screen. Fortunately, I routinely keep it set all the way back where it is stuck, so not an immediate problem.
I took it to Marietta GA Service Center (192 miles) and they replaced the seat which fixed both issues. The next day, it was stuck and not working again. I then had a home service call and the fellow said he re-calibrated the seat with his laptop. Again, it worked for a day and then back to not.
I went back to the Marietta Service Center again last week and they again replaced the seat. They told me they discovered the tracks were not exactly parallel and so the seat locked up (got stuck) when it went all the way back. They apologized for not discovering that on my first Marietta visit. It worked on the drive home but the day after, it quit again.
I rebooted (simple reboot) the car prior to the first Marietta visit and will do that again. Anyone else experienced this issue and found a fix?
I took it to Marietta GA Service Center (192 miles) and they replaced the seat which fixed both issues. The next day, it was stuck and not working again. I then had a home service call and the fellow said he re-calibrated the seat with his laptop. Again, it worked for a day and then back to not.
I went back to the Marietta Service Center again last week and they again replaced the seat. They told me they discovered the tracks were not exactly parallel and so the seat locked up (got stuck) when it went all the way back. They apologized for not discovering that on my first Marietta visit. It worked on the drive home but the day after, it quit again.
I rebooted (simple reboot) the car prior to the first Marietta visit and will do that again. Anyone else experienced this issue and found a fix?