- If using an adapter, inspect the adapter and handle connections. Ensure all are free from debris. Same with your car's charging port.
- Make sure adapter is firmly inserted into the handle and that it/they are firmly inserted into the car's port.
- Try another EA station.
- Re-boot your car.
- Try a different DCFC charger (Supercharger, ChargePoint, EVgo, etc.).
Assuming that you have been able to charge at an EA station before, these are the things that I would try. It would pin down if the problem is with your car or with the charging network(s).