I ordered some ambient lights for my 2014 model s. These lights are installed under the arm rests in the door panels. It took me about an hour to install all of the lights and get everything out back together. Once doing so I noticed I had no way to enable the lights in the UI. At that point I reached out to tesla for some help to enable the lights using tesla tool box. The local service center said that they couldn’t do it as it wasn’t apart of a maintenance process and I would need to reach out to corporate to have it done. Off to corporate I went, on that call they said it would take a few weeks to have it enabled and I will be good to go at that point. This was back around October of 2020.
I waited a few weeks, and decided to wait a while longer as I know the Tesla employees are busy and I don’t want to be a pain. At the end of December I decided to reach out again, and received a response that they haven’t gotten to it yet and it should be done in a few weeks. I waited until yesterday to reach back out to see how it was going. This time in received a message from tesla that as I did the install they wouldn’t enable the lights. Is there anyone that can help me to enable this feature? (The only other option I can come up with is to build a Y adapter from the puddle lights to feed both the puddle light and the ambient lights, the biggest downside is that I can’t operate the ambient lights independently from the cabin lights.)
I waited a few weeks, and decided to wait a while longer as I know the Tesla employees are busy and I don’t want to be a pain. At the end of December I decided to reach out again, and received a response that they haven’t gotten to it yet and it should be done in a few weeks. I waited until yesterday to reach back out to see how it was going. This time in received a message from tesla that as I did the install they wouldn’t enable the lights. Is there anyone that can help me to enable this feature? (The only other option I can come up with is to build a Y adapter from the puddle lights to feed both the puddle light and the ambient lights, the biggest downside is that I can’t operate the ambient lights independently from the cabin lights.)