Although I agree that we're not quite there yet with wide spread EV usage, I point at different problems. He states that manufacturers should add more range. But range means bigger batteries, which are heavy to lug around. It seems we've hit enough range with ~500km for most people. There are studies that show that typical commutes are like ~80km per day, or maybe less. Now granted these studies should be made per country or per state/region, and I know typical daily drive un the US seems longer than most other countries. Still...
I point at charging as the biggest issue. There are multiple (3 in America) DCFC connectors and that causes a lot of confusion. There are 2 AC charging options (Tesla vs J1772). There are multiple different "vendors" that force us to have plenty of apps on our cell phones. There are connectivity issues. Some chargers are down. Now that charging is getting "fast", we just need stations to be everywhere like gas stations are today. We need all of them to just work, either by communicating with the car or by just taking a credit card and be done with it. That would remove the requirement to plan in advance. Those stations need the same services: minimal snacks and rest rooms. The rest is bonus.