Can't get mine to do this. They open a good amount of the way without intervention - easily enough for even me to get in without stooping much (would usually be my kids entering there anyway), but even with the "remember this location for fully open" or whatever, they still need prompting to go all the way up. I might clear the setting and try again. I think I selected it before they were all the way up. You'd think that wouldn't matter since it should just remember the highest setting they've ever used in that spot, but maybe it does.