My '22 MS LR picked up 9/22 had this issue within the first few months. At first a few tries, after closing and opening from the app while standing right in front of the car would let the hood open. Quickly, it progressed to the 2nd latch point never releasing. I did ask on TMC and was advised to stick something in the back of the latch to "unhook"it but this seems to be the case with an older design. It did not work for my case. Tesla mobile came and took apart the front of the car to some extent in replacing the latch mechanism. This worked for about a year but I don't use the frunk except when valet parking and I have valuables I don't want to take with me. Also, I keep my charging cable and adapters in the frunk so may need them on a trip.
Recently, the same situation arose. This time I needed at least 5 tries so the 2nd latch released and I was able to open the hood. Is this a common problem? I imagine this is no longer covered under warranty. Are there any tricks to open the hood with this newer version of the MS?
Recently, the same situation arose. This time I needed at least 5 tries so the 2nd latch released and I was able to open the hood. Is this a common problem? I imagine this is no longer covered under warranty. Are there any tricks to open the hood with this newer version of the MS?