Had to take a new MYLR in to get a couple dents removed from the hood that I didn't notice during pickup due to it being white and in the blazing sun. First service visit, which is a 2.5 hour round trip, ended up needing a loaner as the dent repair guy was not in that day. No big deal, I get to drive a M3P for the day. Pretty fun little go cart.
I pickup the car the next day, and look over it with a fine tooth comb, but again out in the sun. Get home and notice a outie dent on a different part of the hood, must have been when they inserted the backer tool for the paintless dent repair. Not too happy at this point.
Fast forward a few weeks, I show up to my appt, and they decided to replace the hood. This seems like a good idea, as the dent was not going to be easy to remove. A few hours later, I take a look at the work and notice the pearl white is no where close to the white on the rest of the car. Super bummed and after talking with the manager, they said the only way forward is to repaint and blend in with the bumper/fenders. They gave me a MX and I drove 2 hours home in rush hour.
Really don't have high hopes they will get it right when I go to pick it up . Just wanting the first new car I've bought to be unmolested, but the ship has sailed. Any reassuring words of advice?
I pickup the car the next day, and look over it with a fine tooth comb, but again out in the sun. Get home and notice a outie dent on a different part of the hood, must have been when they inserted the backer tool for the paintless dent repair. Not too happy at this point.
Fast forward a few weeks, I show up to my appt, and they decided to replace the hood. This seems like a good idea, as the dent was not going to be easy to remove. A few hours later, I take a look at the work and notice the pearl white is no where close to the white on the rest of the car. Super bummed and after talking with the manager, they said the only way forward is to repaint and blend in with the bumper/fenders. They gave me a MX and I drove 2 hours home in rush hour.
Really don't have high hopes they will get it right when I go to pick it up . Just wanting the first new car I've bought to be unmolested, but the ship has sailed. Any reassuring words of advice?
